topic Resetting email in Get Support

Resetting email

kayda — Wed, 05 Jan 2022 11:23:18 GMT

I can't get into my online profile too make a payment is there a way to reset it?

Re: Resetting email

Dunkgirl — Sat, 29 Dec 2018 18:43:12 GMT

@kayda wrote:
I can't get into my online profile too make a payment is there a way to reset it?

@kaydaYou can also make a payment by dialing 611. If you mean reset your password click here https://selfserve.publicmobile.ca/forgot-password/

Re: Resetting email

Anonymous — Sat, 29 Dec 2018 18:44:47 GMT

@kayda, there is a link 'Forgot your password" on the login page. You can use that to reset your password. *IF* you do not get an email (with instruction to reset your password) within an hour or so, you would need to contact the moderator team. If needed...

Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.