topic Re: Improvement over Virgin in Get Support

Improvement over Virgin

Willaug56 — Wed, 05 Jan 2022 11:21:48 GMT

I will give PM credit over Virgin, I am not getting those annoying roaming messages when I go down into my basement or drive to Brockville from here we are across the river from the States

Re: Improvement over Virgin

krazykiwi — Sun, 23 Dec 2018 20:42:51 GMT

@Willaug56 wrote:
I will give PM credit over Virgin, I am not getting those annoying roaming messages when I go down into my basement or drive to Brockville from here we are across the river from the States

Glad you are happy.

Re: Improvement over Virgin

will13am — Sun, 23 Dec 2018 21:09:35 GMT

@Willaug56, always good to see new happy customers. Just to let you know, both services run on the same shared network. It's differences in service implemention that you are seeing.

Re: Improvement over Virgin

mimmo — Sun, 23 Dec 2018 21:11:19 GMT

@Willaug56 wrote:
I will give PM credit over Virgin, I am not getting those annoying roaming messages when I go down into my basement or drive to Brockville from here we are across the river from the States

@Willaug56I would to a manual newtwork search and select pm as your carrier. if you live so close to the border you might accedently switch to a usa carrier and that will cause you not to receive any calls.

Re: Improvement over Virgin

MoreYummy — Sun, 23 Dec 2018 21:16:19 GMT

Isnt virgin using same network as telus?

Re: Improvement over Virgin

stonechucker — Sun, 23 Dec 2018 22:25:25 GMT

@MoreYummy, yes, but the poster may have PM directly selected in their network connection, and not letting it auto select. If the US signal is providing a stronger signal, their phone doesn’t see it.

Re: Improvement over Virgin

mh1983 — Mon, 24 Dec 2018 00:52:24 GMT

Virgin uses the Bell network, not the Telus network.

Re: Improvement over Virgin

stonechucker — Mon, 24 Dec 2018 00:57:33 GMT

@mh1983, Bell and Telus share their networks, across the country. It’s effectively the same network.

Re: Improvement over Virgin

Willaug56 — Mon, 24 Dec 2018 13:34:08 GMT

I think it's better I have only found only one dead spot which is in Williamsburg

Re: Improvement over Virgin

sheytoon — Thu, 27 Dec 2018 00:45:52 GMT

Signal cannot be different. It's exactly the same.