topic Re: Billing in Get Support

Billing

fertuckw — Wed, 05 Jan 2022 11:21:16 GMT

Hey

I'm currently paying for an extra 500mb's of data as an add on and for the life of me i can't figure out how to get it off as I can't find it anywhere on the site to remove the MoFo....

Re: Billing

GinYVR — Fri, 09 Aug 2019 23:20:10 GMT

@fertuckwYou only pay for the add on once. It stays with you until you used up that allotment of data; which your account will draw on once you exceed your plan's monthly amount.

Re: Billing

Anonymous — Fri, 09 Aug 2019 23:20:01 GMT

@fertuckw wrote:
Hey
I'm currently paying for an extra 500mb's of data as an add on and for the life of me i can't figure out how to get it off as I can't find it anywhere on the site to remove the MoFo....

It's a part of your plan. There's no specific add-on for 500mb. What plan are you on?

Re: Billing

fertuckw — Fri, 09 Aug 2019 23:28:56 GMT

Actually I stand corrected I changed plans last go around and it dropped the add on. Thanks for the reply and have a greaaaat weekend.

Re: Billing

fertuckw — Fri, 09 Aug 2019 23:30:02 GMT

Also it was 200mb add on I believe.

Re: Billing

Anonymous — Fri, 09 Aug 2019 23:35:06 GMT

@fertuckw wrote:
Also it was 200mb add on I believe.

The only way to remove the add-on is to consume it. Plan features *look* like add-ons in the same area. They will drop if consumed as well. But then at renewal they come back. The 200mb add-on will not come back once consumed until you choose to buy it again.