topic Re: Changing Plan in Get Support

Changing Plan

gcata76 — Wed, 05 Jan 2022 11:20:28 GMT

Hi was wondering, if I was to change my $40 plan to the $50 plan would I lose the referral credits I've earned. I would still keep the $2 Autopay but not too sure of the other. Thanks in advance for your help. It's greatly appreciated.

Re: Changing Plan

GinYVR — Fri, 09 Aug 2019 12:09:18 GMT

@gcata76You will not loose any of your credits (referral or autopay).. they might be deferred until the next Autopay period though.

Re: Changing Plan

Triguy — Fri, 09 Aug 2019 12:09:23 GMT

You would still keep your referral rewards.

If you’ve changed your plan prior to your current plan renewal date, you will receive your Reward credits after you have paid for the new plan, within approximately 24 hours. Rewards will be applied normally from then on.

Re: Changing Plan

gcata76 — Fri, 09 Aug 2019 13:58:07 GMT

Thanks for your help!

Re: Changing Plan

gcata76 — Fri, 09 Aug 2019 13:58:46 GMT

Thanks for your help!