topic Re: Registering for self serve in Get Support

Registering for self serve

tmarriott — Wed, 05 Jan 2022 11:19:04 GMT

I am new to Public Mobile. I am trying to set up a self serve account. I put the 6 digit code that I was texted to register for self serve. I got a repsonse stating that the code was wrong. What can I do now?

Re: Registering for self serve

cavemantoronto — Wed, 07 Aug 2019 22:49:08 GMT

@tmarriott wrote:
I am new to Public Mobile. I am trying to set up a self serve account. I put the 6 digit code that I was texted to register for self serve. I got a repsonse stating that the code was wrong. What can I do now?

Check code. Wait and then try again. Otherwise, you need to send message to moderators. https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Registering for self serve

ChuckYeah — Wed, 07 Aug 2019 23:01:56 GMT

Try logging out, clearing your cache and sign in using incognito mode if you can. It will take a couple of days for a moderator to get back to you, so if the above doesn't work, try it again in an hour or so.