topic Re: Local number - Long Distance from Landline in Get Support

Local number - Long Distance from Landline

fungli — Wed, 05 Jan 2022 11:17:47 GMT

When I purchase my phone plan, the sales rep uses BC(Abbotsford) to create my number. Now, all calls coming in from landline from Vancouver have to pay for long distance.

I asked the sales rep whether using Abbotsford will be considered long distance and he said as long as it's in BC, it's ok. But this is not the case now. I need help.

Re: Local number - Long Distance from Landline

will13am — Tue, 06 Aug 2019 18:59:19 GMT

@fungli, customers have the option to manually change the phone number associated with an account every 30 days. What you can do is try to check for a local number early in the morning each day until you find one suitable to your needs. Recycled numbers are offered up each day and supplies of "good numbers" run out quite quickly during the day. The change number function is found in the self serve account. You narrow down the selection by seeding with province/city.

Re: Local number - Long Distance from Landline

fungli — Tue, 06 Aug 2019 19:40:59 GMT

Is BC-ALDERGROVE considered as Vancouver local calling area?

Re: Local number - Long Distance from Landline

will13am — Tue, 06 Aug 2019 20:15:46 GMT

@fungli wrote:
Is BC-ALDERGROVE considered as Vancouver local calling area?

It looks like you need 604-309-xxxx. Other exchanges might work also. Not to sidetrack the conversation, those who are still holding onto calling plans where the carrier charges long distance to call across the street should look into getting a modern plan which would provide for at least province wide calling if not Canada wide calling.

https://www.allareacodes.com/604

Re: Local number - Long Distance from Landline

fungli — Tue, 06 Aug 2019 21:33:27 GMT

Thanks for you info. It looks like I can't change my number until 30 days later because my number is only set up from yesterday. I need some official to allow me to get that fix, or I will need to pay a visit to the public mobile shop to get it fixed.