topic Re: Activation in Get Support

Activation

rijylorance — Wed, 05 Jan 2022 11:16:32 GMT

I bought a new sim today and its data is working,but can not make a call

Re: Activation

GR — Sun, 04 Aug 2019 23:34:37 GMT

You can't call in or out? How about text messages?

Re: Activation

geopublic — Sun, 04 Aug 2019 23:45:50 GMT

@rijylorance wrote:
I bought a new sim today and its data is working,but can not make a call

@rijylorance Does your plan include calling? Check using selfserve to make sure you got the correct plan. Public Mobile users 3G for calling did you make sure your phone is compatible?

Re: Activation

oglat — Sun, 04 Aug 2019 23:47:34 GMT

Can you test your sim in a different phone?

Re: Activation

mimmo — Mon, 05 Aug 2019 02:03:31 GMT

What phone are you using? Make sure it has the 3g bands for calling, try will my phone work. Net

Also Disable wifi calling if enabled