topic Re: Payment issue in Get Support

Payment issue

Shirleywalker — Wed, 05 Jan 2022 11:15:15 GMT

I got charged extra how can I get a refund

Re: Payment issue

RobertQc — Thu, 06 Dec 2018 15:42:29 GMT

@Shirleywalker wrote:
I got charged extra how can I get a refund

I suggest sending a message to the moderator team. Click this to send them a message. Remember to give a full description of your issue with as much detail and include your name, account number and/or phone number and pin number so they don’t send you a message back asking for more details.

Re: Payment issue

mimmo — Thu, 06 Dec 2018 15:44:57 GMT

Can you provide extra details? What you think happened the over charge amount? Etc.

Typically most overcharges are related to.

1) people not realizing taxes are not included in the website price

2) people doing an immediate plan change vs a future one

3) trying multiple times to process a payment.

Re: Payment issue

Kaltonic — Thu, 06 Dec 2018 16:53:33 GMT

I also made a payment today and says I got no service =(

Re: Payment issue

Shirleywalker — Thu, 06 Dec 2018 17:03:06 GMT

The last 3 charges taken from my account charges I didnt want