topic Re: Account access in Get Support

Account access

tennisideas — Wed, 05 Jan 2022 11:14:41 GMT

Can’t access my account: Server Error in '/' Application.

Runtime Error

Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

Re: Account access

XionBunny — Fri, 02 Aug 2019 06:53:19 GMT

@tennisideas wrote:
Can’t access my account: Server Error in '/' Application.
Runtime Error
Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

the same outage happened last night as well in the late hours of the night, give it a few hours it'll come back up.

Re: Account access

LovesToPM — Fri, 02 Aug 2019 10:16:03 GMT

@tennisideas wrote:
Can’t access my account: Server Error in '/' Application.
Runtime Error
Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

The system was down, probably needed reset. It is back working now.

Re: Account access

XionBunny — Fri, 02 Aug 2019 10:42:47 GMT

@LovesToPM wrote:
@tennisideas wrote:
Can’t access my account: Server Error in '/' Application.
Runtime Error
Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.
The system was down, probably needed reset. It is back working now.

Only partially though, if you try to change you plan in any way you get generic errors, and the plan page its self doesn't work, tried on Microsoft edge, the same result.