topic Re: Port in my Koodo number in Get Support

Port in my Koodo number

Wcgaudin — Wed, 05 Jan 2022 11:12:38 GMT

I am new here. I tried to Port my Koodo prepaid number after activating with public mobile but can't do if on self serve. I contacted moderators yesterday at 3pm and an individual moderator this morning. Any idea on how long this might take?

Re: Port in my Koodo number

GR — Wed, 31 Jul 2019 18:24:24 GMT

@Wcgaudin wait Time is up to 72 hours they said. Does your old Koodo Sim still work in your phone? If so use that one until you hear back from the moderators!

Re: Port in my Koodo number

RobertQc — Wed, 31 Jul 2019 18:48:20 GMT

@WcgaudinMake sure the koodo account is still working and in good standings- paid up to date and currently has active service. A disconnected / payment behind / suspended account will not be able to have the associated phone number ported out.

Re: Port in my Koodo number

geopublic — Wed, 31 Jul 2019 18:58:50 GMT

@Wcgaudin wrote:
I am new here. I tried to Port my Koodo prepaid number after activating with public mobile but can't do if on self serve. I contacted moderators yesterday at 3pm and an individual moderator this morning. Any idea on how long this might take?

@Wcgaudin As others have mentioned just use your Koodo prepaid sim until it stops working. Once that happens it means the the port is 100% complete. Pop inyour PM sim and away you go.

Welcome to PM.

Re: Port in my Koodo number

Wcgaudin — Wed, 31 Jul 2019 19:08:58 GMT

Thanks for this. My Koodo prepaid is active until the end of tomorrow. Hopefully moderator can Port my number before then. Otherwise I'll have to pay for another month with Koodo so I don't lose my number

Re: Port in my Koodo number

geopublic — Wed, 31 Jul 2019 19:17:57 GMT

@Wcgaudin wrote:
Thanks for this. My Koodo prepaid is active until the end of tomorrow. Hopefully moderator can Port my number before then. Otherwise I'll have to pay for another month with Koodo so I don't lose my number

@Wcgaudin If that's the case send a follow-up message put ** Urgent: My Koodo prepaid account expires tomorrow ** ans ask them if can submit the port ASAP.