topic Re: Login in Get Support

Login

nmann — Wed, 05 Jan 2022 11:12:01 GMT

I can’t login into self serve. I’m travelling to the US and need to put an add-on so I can use my phone and data there. When I try to log on I get the following msg:

Server Error in '/' Application.

Runtime Error

Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

Re: Login

XionBunny — Wed, 31 Jul 2019 08:33:11 GMT

@nmann wrote:
I can’t login into self serve. I’m travelling to the US and need to put an add-on so I can use my phone and data there. When I try to log on I get the following msg:

Server Error in '/' Application.
Runtime Error
Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

possible server maintenance, or just downtime, give it a few hours and try again 🙂 (we all are seeing the same issue)

Re: Login

mimmo — Wed, 31 Jul 2019 08:58:54 GMT

If you know your pin and have a credit card on file or enough funds available you can dial 611 and purchase addons or while in the USA call 18554public