topic Re: Can't log in in Get Support

Can't log in

cherchoi — Wed, 05 Jan 2022 11:12:00 GMT

I'm trying to log in but when I click on "My Account" I get a screen that says Runtime Error. Any idea why this is and how to fix it? I'm leaving for the States tomorrow and need to buy some US data.

Thanks!

Re: Can't log in

harmonkardon — Wed, 31 Jul 2019 08:27:38 GMT

My wife and I are both getting the same error message. Haven’t seen this before, hopefully it’s resolved soon.

Re: Can't log in

XionBunny — Wed, 31 Jul 2019 08:29:29 GMT

@cherchoi wrote:
I'm trying to log in but when I click on "My Account" I get a screen that says Runtime Error. Any idea why this is and how to fix it? I'm leaving for the States tomorrow and need to buy some US data.

Thanks!

I'm seeing the same issue my self, could be some maintenance going on, or the server has just gone down, it is around the time of night most maintenance happens on sites though, so just give it a few hours and try again, have a good trip 🙂

Re: Can't log in

harmonkardon — Wed, 31 Jul 2019 11:02:51 GMT

Looks like its back up now, yay!

Re: Can't log in

cherchoi — Wed, 31 Jul 2019 13:13:06 GMT

Thanks for the heads up that it's fixed!

Re: Can't log in

denis2 — Wed, 31 Jul 2019 13:15:07 GMT

Harmonkardon, sounds good