topic Activation from a Koodo pre-paid number in Get Support

Activation from a Koodo pre-paid number

misscalico — Wed, 05 Jan 2022 11:11:03 GMT

Can activation from a Koodo pre-paid number be done at Wal-Mart or one of the other in person locations?

If I decide to use the online activation I have to select a new number during the process and then contact the moderator to get the number changed. What happens in the interim with my existing phone number? I hope it doesn't get reclaimed.

Re: Activation from a Koodo pre-paid number

GR — Tue, 30 Jul 2019 17:54:30 GMT

@misscalico yes pick a new number and keep your Koodo account active and then when you public mobile number is activated avd works message the moderator_team to port your number from Koodo. While you're waiting for they're reply you can continue to use the Koodo Sim card until its ported and then it will stop working because the public mobile Sim card will have your old number

Re: Activation from a Koodo pre-paid number

misscalico — Tue, 30 Jul 2019 17:57:00 GMT

Thanks for the quick reply. Would it be faster to get it all done at a PM kiosk?

Re: Activation from a Koodo pre-paid number

GinYVR — Tue, 30 Jul 2019 17:57:42 GMT

@misscalicoIf you decide to activate and port your number from Koodo prepaid to Public Mobile at a store. I would recommend you take your time and double check everything including your contact info and make sure your SIM card is activated AND working before you leave the booth.

Re: Activation from a Koodo pre-paid number

GR — Tue, 30 Jul 2019 17:58:33 GMT

If you have access to one it would be better but I'm not sure they can port a Koodo prepaid number. I believe you still have to message the moderator_team

Re: Activation from a Koodo pre-paid number

GinYVR — Tue, 30 Jul 2019 17:58:44 GMT

@misscalicoI don't think PM kiosks will be any faster, they have exclusives eg free SIM cards etc.

Re: Activation from a Koodo pre-paid number

geopublic — Tue, 30 Jul 2019 18:23:35 GMT

@misscalico wrote:
Thanks for the quick reply. Would it be faster to get it all done at a PM kiosk?

@misscalico Yes, it will be much faster in fact and they also have direct access to the back-office so they might even be able to setup the port from Koodo prepaid. I would definately go there if I had a choice.