topic Re: Self Serve Down? in Get Support

Self Serve Down?

smp99 — Wed, 05 Jan 2022 11:10:05 GMT

As the title says.

I cannot login - just get the endless spinning wheel. Tried both computer and mobile

GinYVR — Mon, 29 Jul 2019 17:27:39 GMT

@smp99It is always slow during the day.. best to wait till off peak hours.

geopublic — Mon, 29 Jul 2019 17:31:44 GMT

@smp99 wrote:
As the title says.

I cannot login - just get the endless spinning wheel. Tried both computer and mobile

@smp99 Sometimes it's extremely slow, go for a coffee and come back let the spinning complete.

duffer900 — Mon, 29 Jul 2019 17:29:09 GMT

@smp99 wrote:
As the title says.

I cannot login - just get the endless spinning wheel. Tried both computer and mobile

Mine was the same...

@GinYVR Is probably right about peak times... kinda sad it's like that.

shskr — Mon, 29 Jul 2019 17:51:20 GMT

Clear browser history and cache and go into self serve again. You may have to use private or incognito mode on your browser.