topic Re: I selected wrong plan in Get Support

I selected wrong plan

kanddstgermain — Wed, 05 Jan 2022 11:09:02 GMT

Re: I selected wrong plan

smp99 — Tue, 20 Nov 2018 11:24:14 GMT

Instead of getting money back you may be able to have the moderators change your plan to the one you wanted. It could take a day or two before they get back to you. If the new plan requires more funds you may want to add them now to avoid any further delays.

To resolve this issue you will need to send a private message to the moderator team. They are available 7 days/week but not 24/7. Click this: message to moderators to send a private message to the moderators.

Include your name, PM phone number, account number, 4-digit PIN and a brief description of the problem.

Re: I selected wrong plan

Jarvar — Tue, 20 Nov 2018 13:42:57 GMT

Hello @kanddstgermain

I agree with @smp99

If you contact the Moderator Team as soon as possible to correct it, they may be lenient with you and switch you to the plan you originally wanted.

Hope you are able to find a satisfactory resolution soon.