topic No mms Access in Get Support

No mms Access

Rick6 — Wed, 05 Jan 2022 11:08:35 GMT

I have a sonim xp 7700 and no access to mms. I should have that as part of my plan. I've tried several ideas that have been posted with no success.

Re: No mms Access

Anonymous — Sat, 27 Jul 2019 21:31:20 GMT

@Rick6 wrote:
I have a sonim xp 7700 and no access to mms. I should have that as part of my plan. I've tried several ideas that have been posted with no success.

If you have data in your plan can you open websites?

It looks like that phone will barely do LTE here. If you can set it to 3G only might help.

Otherwise find your phone on this list:
Officially Recognized APN Reference

If your phone isn't there maybe these might work:
APN Settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,agps,supl,fota,hipri,dun
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

Re: No mms Access

will13am — Sat, 27 Jul 2019 21:31:46 GMT

@Rick6, are you able to check and edit the APN settings on the phone? It's usually that which affects MMS.

Re: No mms Access

Rick6 — Sat, 27 Jul 2019 21:33:16 GMT

P.s. I talked to sonim tech and they said the Sim card should have all the info for network access. Should I try a new sim sim ?

Re: No mms Access

Anonymous — Sat, 27 Jul 2019 21:36:24 GMT

@Rick6 wrote:
P.s. I talked to sonim tech and they said the Sim card should have all the info for network access. Should I try a new sim sim ?

I take back my comment about LTE. The manufacturer site suggests otherwise. It should work. So that leaves APN.

Re: No mms Access

GinYVR — Sat, 27 Jul 2019 22:06:58 GMT

@Rick6The MMSC and MMS APN settings have to match Public's for MMS to work, so it is best to verify those 3 entries, especially if your data work and MMS doesnt.

Re: No mms Access

Rick6 — Sat, 27 Jul 2019 22:12:52 GMT

Your settings seem to be working. Thanks for help.