topic Re: Voucher Not Validating (xxxxxxxxx in Get Support

Voucher Not Validating

tdog1 — Wed, 05 Jan 2022 11:07:38 GMT

I have 2 vouchers purchased through public mobile one for 20 and the other for 5. When entering in the numbers to add to my account it is not accepting the vouchers and a automated voice tells me the voucher number is not valid. Please help as I Have spent $25 and the vouchers will not add to account.

edited by computergeek541 to remove phone number

Re: Voucher Not Validating

RossN — Fri, 26 Jul 2019 22:27:08 GMT

@tdog1 hi unfortunately there seems to be a big issue with vouchers the past few days if you have tried *611 and your self serve account then you should talk to a moderator send your info to the moderators here

Re: Voucher Not Validating (xxxxxxxxx

Anonymous — Fri, 26 Jul 2019 22:12:25 GMT

Dang. Another voucher problem.

Maybe wait overnight. But you'll likely need to contact the @Moderator_Team < Click this. But they're terribly slow these days

Edit: you can also try online vouchers at recharge.com for an added convenience fee. Or get one of those prepaid "credit" card gift cards. The Vanilla branded one works here. (not their sister brand MyVanilla)