topic Re: $60 Canada US plan in Get Support

$60 Canada US plan

tehowennathe — Wed, 05 Jan 2022 11:05:01 GMT

I have the Canada US plan that was recently launched. It says will work in US. In my self serve accounnt it says nothing about US but does have the 2GB data for US. Have a trip soon. Should it still work even if it doesn't say it?

Re: $60 Canada US plan

hairbag1 — Wed, 24 Jul 2019 19:20:16 GMT

Plan details:

$60 for 8.5 GB at 3G speed + 2 GB of US Data + UL Canada/US Talk & Text

30-day plan
8 GB of Canada-wide data at 3G speed + 500 MB with AutoPay
Unlimited Canada/US Talk & Text - You could talk and text as much as you like from Canada to the U.S., and vice versa!
Additional 2 GB of US data roaming
International text included in both Canada + U.S.

Re: $60 Canada US plan

hairbag1 — Wed, 24 Jul 2019 19:14:45 GMT

Looks like you'll have unlimited talk/text plus 2GB of data whilst you're in USA.

Safe travels.

Re: $60 Canada US plan

popping — Wed, 24 Jul 2019 19:22:50 GMT

@tehowennathe wrote:
I have the Canada US plan that was recently launched. It says will work in US. In my self serve accounnt it says nothing about US but does have the 2GB data for US. Have a trip soon. Should it still work even if it doesn't say it?

Please post a screenshot of your overview page with your personal info masked out.

We will take a look.

Your overview page should have 2 data usage lines - One for data usage in Canada and the other for the USA data usage.

Re: $60 Canada US plan

tehowennathe — Wed, 24 Jul 2019 19:29:58 GMT

If I go to plan details it just says 8.5 GB data and unlimited talk and text to Canada and US. Doesn't state anything about usage in US

Re: $60 Canada US plan

will13am — Wed, 24 Jul 2019 19:33:35 GMT

@tehowennathe , click on the plan details link.

Re: $60 Canada US plan

anju_susan93 — Wed, 24 Jul 2019 19:43:16 GMT

@tehowennathe So Basically you have 8.5 GB in Canada and about 2 GB in US with unlimited talk and text. You can check your data usage page to find out how much you have left. According your account you have about 1 GB left in your Canada plan and your full 2 GB left for US. As it says 0/2.5GB whereas with the other it says 7.77/8.5. Think you can click "View my usage" link in the Add ons part for details

Re: $60 Canada US plan

Luddite — Wed, 24 Jul 2019 19:36:49 GMT

@tehowennathe PM's documentation is notoriously lax and often details of offers visible in premade plans are missing from descriptions in accounts. The details publicly available have always been honoured.

Re: $60 Canada US plan

popping — Wed, 24 Jul 2019 20:05:12 GMT

@tehowennathe wrote:

If I go to plan details it just says 8.5 GB data and unlimited talk and text to Canada and US. Doesn't state anything about usage in US

The only indication that you have the new $60 Canada/USA plan is the the 2GB usage line. But it does not say anything about usage in USA.

For peace of mind, send a private message to moderator to confirm that you really get the minutes/text/2GB data to use in USA.

Re: $60 Canada US plan

tehowennathe — Thu, 25 Jul 2019 10:20:30 GMT

I seen post on Facebook with others who have the new $60 plan and have same confusion as me about the usage. It was a Public Mobile kiosk who set up my plan. Just wish PM would make it more clear for the people who are older like my mom who has same plan and worried it doesn't have US roaming

Re: $60 Canada US plan

computergeek541 — Thu, 25 Jul 2019 17:10:29 GMT

@tehowennathe wrote:
I seen post on Facebook with others who have the new $60 plan and have same confusion as me about the usage. It was a Public Mobile kiosk who set up my plan. Just wish PM would make it more clear for the people who are older like my mom who has same plan and worried it doesn't have US roaming

Roaming in U.S. is included. That's the selling point of the $60 plan. Without the roaming, this plan would just be $10 more than the $50 plan but not include any additional features.

Re: $60 Canada US plan

funpig — Thu, 25 Jul 2019 19:41:12 GMT

Go on google. Look up a telephone number for a MacDonalds Restaurant in Florida and call them. If call goes through, you have US calling.

When I tested my Canada-wide calling, I called a gal working at MacDonalds in St. Johns Newfoundland.

Re: $60 Canada US plan

BobLin — Thu, 08 Aug 2019 18:15:33 GMT

Re: $60 Canada US plan

mh1983 — Thu, 08 Aug 2019 18:25:17 GMT

@funpig wrote:
Go on google. Look up a telephone number for a MacDonalds Restaurant in Florida and call them. If call goes through, you have US calling.

When I tested my Canada-wide calling, I called a gal working at MacDonalds in St. Johns Newfoundland.

Or, instead of bugging a business, you could always try a test phone number: https://shaun.net/notes/usa-test-phone-numbers/

Re: $60 Canada US plan

Lynn20 — Sun, 12 Apr 2020 23:41:50 GMT

Hello, my son has spoken to me about public mobile over a year ago. I would like to join. However I constantly go to the U.S and looking for a plan for when I'm here or there I can use my same number. I think this Canada/U.S plan looks interesting. I would like to transfer with this plan referred to from my son. Also just in case is there a better plan for when I'm in the U.S for longer?

Thank you

Re: $60 Canada US plan

Anonymous — Mon, 13 Apr 2020 00:07:47 GMT

@Lynn20

This plan was only available for a short time. You snoozed, you lost. 🙂

There are only 10 day roaming add-ons available now.

Re: $60 Canada US plan

Lynn20 — Mon, 13 Apr 2020 01:27:52 GMT

I wasn't snoozing, far from it. It's been a horrifying year and time flew too quick, oh well, too bad I guess thank you

Re: $60 Canada US plan

maximum_gato — Mon, 13 Apr 2020 01:54:53 GMT

@Lynn20 The $60 US plan was eliminated in October 2019 it may or may not be introduced again in the future. Until April 30th US roaming add ons are being credited back to users. If you are one of the few people still able to cross the border during these uncertain times this would be available to you. Otherwise you could look into plans available from mint mobile for your US travel needs.

Re: $60 Canada US plan

Lynn20 — Mon, 13 Apr 2020 02:14:41 GMT

I'm hoping to find out this week if I can pass over to the U.S. I purchased a property over there and I need to go back. My security cams are not working and worried my basement will flood. Ii came back to NS 2 months ago and still can't get back to work so maybe I'll have a better chance over there. But if know I need to get there before I get everything stolen. Thank you, I'll keep looking around

Re: $60 Canada US plan

anitab — Mon, 01 Jun 2020 16:59:01 GMT

Hi @maximum_gato . When you say the $60 US plan was eliminated does that mean I have been paying for something I don't actually have? We had purchased this plan late Sept/ early Oct 2019 for a soccer tournament we attended in the US. We never changed our plans back up[on return to Canada, but I have questioned if the US roaming has been stripped as I don't see any information about it under my plan details.