topic Re: Promo in Get Support

Promo

Timberwolf — Wed, 05 Jan 2022 11:03:38 GMT

Latest promo was for new customers only and you had to get SIM card before midnight Sunday to get it.So l ordered sim before minight and received it today.I installed it but l don’t seem to see any way to get the promo.Can you help me.

Re: Promo

geopublic — Tue, 23 Jul 2019 17:15:24 GMT

@Timberwolf wrote:
Latest promo was for new customers only and you had to get SIM card before midnight Sunday to get it.So l ordered sim before minight and received it today.I installed it but l don’t seem to see any way to get the promo.Can you help me.

@Timberwolf For that you need to ask PM directly. To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

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Re: Promo

Anonymous — Tue, 23 Jul 2019 17:19:30 GMT

@Timberwolf wrote:
Latest promo was for new customers only and you had to get SIM card before midnight Sunday to get it.So l ordered sim before minight and received it today.I installed it but l don’t seem to see any way to get the promo.Can you help me.

I would say it's too late. This is the drawback of these flash sales. You gotta have a SIM on hand or able to get to a store.

Re: Promo

hairbag1 — Tue, 23 Jul 2019 17:31:16 GMT

@Timberwolf wrote:
Latest promo was for new customers only and you had to get SIM card before midnight Sunday to get it.So l ordered sim before minight and received it today.I installed it but l don’t seem to see any way to get the promo.Can you help me.

Hey Community,

Effective from now until July 21, 2019 at 11:59PM ET, new customers who activate online or in-store at participating retailers on the ready-made $35 1.5 GB plan can get $5/mo off and 500 MB of bonus data on a recurring basis.

Re: Promo

Timberwolf — Tue, 23 Jul 2019 17:37:19 GMT

Yes you are right.I see that now.I didn’t realize l had to activate it.How can l go about pleading ignorance as l genuinely did not understand activate meant you had to already be in possession of SIM card.I think they should have just stated you should go to nearest kiosk unless you are in possession of SIM card.Can you recommend a solution?

Re: Promo

hairbag1 — Tue, 23 Jul 2019 17:41:17 GMT

@Timberwolf wrote:
Yes you are right.I see that now.I didn’t realize l had to activate it.How can l go about pleading ignorance as l genuinely did not understand activate meant you had to already be in possession of SIM card.I think they should have just stated you should go to nearest kiosk unless you are in possession of SIM card.Can you recommend a solution?

You can send aa message to moderators asking for consideration.....Click this to message

Please don't be upset if request is denied. Save that sim for next promo or just jump in to savings available now.

Let us know how you make out with moderators.

Re: Promo

geopublic — Tue, 23 Jul 2019 17:49:23 GMT

@Timberwolf wrote:
Yes you are right.I see that now.I didn’t realize l had to activate it.How can l go about pleading ignorance as l genuinely did not understand activate meant you had to already be in possession of SIM card.I think they should have just stated you should go to nearest kiosk unless you are in possession of SIM card.Can you recommend a solution?

@Timberwolf Just be honest when messaging the moderator explain what happened, ask nicely if anything can be done and hope for the best.

Good Luck!!

Re: Promo

will13am — Tue, 23 Jul 2019 17:53:37 GMT

@Timberwolf wrote:
Yes you are right.I see that now.I didn’t realize l had to activate it.How can l go about pleading ignorance as l genuinely did not understand activate meant you had to already be in possession of SIM card.I think they should have just stated you should go to nearest kiosk unless you are in possession of SIM card.Can you recommend a solution?

Ignorance is never a good defense. Sympathy might get you somewhere.

Re: Promo

stonechucker — Tue, 23 Jul 2019 18:27:53 GMT

The previous flash sale was about 3 weekends ago. Summer in my experience here tends to have frequent flash sales.

Sometimes, driving a couple or 10 kilometres is easier than waiting for a SIM in the mail.