topic Re: Is PM doing maintenance? in Get Support

Is PM doing maintenance?

danlee — Wed, 05 Jan 2022 11:02:51 GMT

I cannot login to my account, it just doesn't spin but i could login to Community. Is PM doing maintenance?

Re: Is PM doing maintenance?

hairbag1 — Tue, 23 Jul 2019 03:34:15 GMT

It's been slow to log into my account for the last few days since the weekend really. Just try again in an hour or so.

Re: Is PM doing maintenance?

danlee — Tue, 23 Jul 2019 03:40:33 GMT

Thanks, seem like it. I managed to login finally. 🙂

Re: Is PM doing maintenance?

GinYVR — Tue, 23 Jul 2019 03:41:18 GMT

@danleePublic Mobile's website seems to be always under resourced. They only really go on maintence around 1:30AM EST sometimes on weekends. Rule of thumb is I would advice against doing anything account related until later in the evenings or early mornings.

Re: Is PM doing maintenance?

XionBunny — Tue, 23 Jul 2019 04:31:28 GMT

it seems like they are doing something, cause when I tried to log in it wasn't showing half my information properly for a while, now it's speedy and fine on my end.

Re: Is PM doing maintenance?

geopublic — Tue, 23 Jul 2019 04:34:02 GMT

@danlee wrote:
I cannot login to my account, it just doesn't spin but i could login to Community. Is PM doing maintenance?

@danlee when the site is under maintenance you will see a message 'Site currently under maintenance" and the site will not allow you to enter your login credentials.