topic Re: Activation failed in Get Support

Re: Activation failed

Beanpup — Wed, 05 Jan 2022 11:02:49 GMT

During activation : Filled out form and got an error at the last step. Not recognizing account if I try to log in. Will not let me redo with same SIM. Please help!

Re: Activation failed

GinYVR — Tue, 23 Jul 2019 03:28:22 GMT

@BeanpupIt would be much easier for other people to help you if you start your own thread.

Have you put your SIM card into the phone? Does it work?

Re: Activation failed

Beanpup — Tue, 23 Jul 2019 03:29:12 GMT

Sorry I don’t know how.

Re: Activation failed

Beanpup — Tue, 23 Jul 2019 03:35:16 GMT

I haven’t put the SIM card in. Will try that now.

It doesn’t appear to work.

Re: Activation failed

GinYVR — Tue, 23 Jul 2019 03:39:19 GMT

@BeanpupTry activate.publicmobile.ca again in about an hour and a bit .. your SIM card usually get put in a hold during activation.

Failed activation

Beanpup — Tue, 23 Jul 2019 03:44:14 GMT

@CS_Agent

Last page returned an error.

Email account unrecognized.

Sim does not work.

What can I do now?

Failed activation

Beanpup — Tue, 23 Jul 2019 03:45:53 GMT

@CS_Agent

failed on last page. Account not working. Sim isn’t working.

Re: Failed activation

GinYVR — Tue, 23 Jul 2019 03:54:44 GMT

@BeanpupApparently @CS_Agent doesn't monitor tagging actively

As I mentioned in the other thread, try activating the account in an hour and a bit using a new email and a freshly restarted browser.. if it still doesn't work then contact the moderators.

You will need to contact the Moderators directly.

Re: Failed activation

geopublic — Tue, 23 Jul 2019 04:22:50 GMT

@Beanpup wrote:
@CS_Agent
Last page returned an error.
Email account unrecognized.
Sim does not work.
What can I do now?

@Beanpup Means that your card is still not activated. Need to wait for an hour before the session activation lock clears from the system. Clear you browser's cache make sure cookies and JavaScript is enabled on your browser and try again.

Re: Failed activation

computergeek541 — Tue, 23 Jul 2019 05:01:57 GMT

@Beanpup These threads have been merged for organizational purposes.