topic Re: Email not available in Get Support

Email not available

Tishie1 — Wed, 05 Jan 2022 11:02:39 GMT

I am trying to sign my husband up for public mobile. i filled out all the forms but when it asked for phone number ( and I waited a long time) I hit the back button and lost everything. Now I am trying to fill everything out again and it says the email address is not available...

Re: Email not available

Meeps78 — Tue, 23 Jul 2019 02:09:54 GMT

I would try closing everything and start over, might just be the browser!

Did he revive any email from them?

Re: Email not available

GinYVR — Tue, 23 Jul 2019 02:12:49 GMT

@Tishie1The big question is did they charge your credit card? Public Mobile's website is quirky due to lack of resources.. best to wait till rush hour is over then try again.

Re: Email not available

Tishie1 — Tue, 23 Jul 2019 02:23:28 GMT

I didn't have an opportunity to enter my credit card. It was processing my request for a phone number for 20 minutes!

Re: Email not available

Tishie1 — Tue, 23 Jul 2019 13:06:28 GMT

So I closed everything and tried again. It worked but now it rejects my credit card! No reason why and I can't even enter it again without filling out all the sign up stuff!

Re: Email not available

GR — Tue, 23 Jul 2019 13:12:37 GMT

Don't use an apartment number when inputing your credit card info. If you did that would be why it didn't work