topic Re: Phone calls are automatically hanging up in Get Support

Phone calls are automatically hanging up

mayo77 — Wed, 05 Jan 2022 11:02:17 GMT

How do i fix this?

Re: Phone calls are automatically hanging up

missorange — Mon, 22 Jul 2019 20:10:52 GMT

which plan you have, did you run out your mins?

Re: Phone calls are automatically hanging up

Triguy — Mon, 22 Jul 2019 20:11:24 GMT

Did you recently have your phone number ported ?

Contact a moderator for assistance.

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https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Phone calls are automatically hanging up

mayo77 — Mon, 22 Jul 2019 20:12:03 GMT

40$ a month unlimited long distance / text with 5gigs of data

Re: Phone calls are automatically hanging up

Anonymous — Mon, 22 Jul 2019 20:14:08 GMT

@mayo77 wrote:
40$ a month unlimited long distance / text with 5gigs of data

Which direction? Outgoing? Just 1 number or all? Incoming? Does it go to voicemail? Do you have Do Not Disturb on? Do you have call forwarding everything on?

Re: Phone calls are automatically hanging up

mayo77 — Mon, 22 Jul 2019 20:18:02 GMT

I have no idea if its a probem with all numbers but it did disconnect with 2 of my family memebrs different phone numbers.

I just wrote a moderator on this so thank you for that link.

I literally just switched over from virgin mobile a few days ago, and called my family for the first time yesturday and disconnected about 5 times within an hour or 2 conversation. Called my mom today and same thing happened.

Re: Phone calls are automatically hanging up

Psygineer — Tue, 23 Jul 2019 00:12:34 GMT

I've been having this issue lately, including today. I've also been having connectivity issues back like when I first signed up. I think the network is just a bit sick right now!

Re: Phone calls are automatically hanging up

Psygineer — Tue, 23 Jul 2019 00:15:43 GMT

@Anonymous wrote:
@mayo77 wrote:
40$ a month unlimited long distance / text with 5gigs of data
Which direction? Outgoing? Just 1 number or all? Incoming? Does it go to voicemail? Do you have Do Not Disturb on? Do you have call forwarding everything on?

If it is like the issue I am having, Outgoing acts like the other party blocked/hungup on you before it even rings.

Re: Phone calls are automatically hanging up

mayo77 — Tue, 23 Jul 2019 00:25:50 GMT

@Psygineer wrote:
@Anonymous wrote:
@mayo77 wrote:
40$ a month unlimited long distance / text with 5gigs of data
Which direction? Outgoing? Just 1 number or all? Incoming? Does it go to voicemail? Do you have Do Not Disturb on? Do you have call forwarding everything on?
If it is like the issue I am having, Outgoing acts like the other party blocked/hungup on you before it even rings.

This is what happens I call my family it rings normally, we talk everything seems fine approx 20 minutes into the conversation I hear a random click and it hangs up. I call back we talk for approx 20-30 minutes then I hear a “click” and we are automatically disconnected yet again. Rinse and repeat. Never had this happen prior to being on public mobile.