topic Re: Phone number? in Get Support

Phone number?

AnnaleeWinter — Wed, 05 Jan 2022 11:02:04 GMT

If I want to leave my existing provider and switch to public mobile, can I request my current phone number be “ported” out??

Re: Phone number?

AnnaleeWinter — Mon, 22 Jul 2019 18:38:19 GMT

I mean can public mobile port my number out (sorry...I obviously don’t understand this terminology)

Re: Phone number?

RossN — Mon, 22 Jul 2019 18:42:31 GMT

@AnnaleeWinter yes absolutely either during your sign up or take a temp number and check that all is working and then port in

Re: Phone number?

Maple98 — Mon, 22 Jul 2019 18:44:18 GMT

Yes... I had my existing number with Telus ported over to PM. You may want to confirm with your existing carrier that your phone is unlocked, but do not tell them you’re canceling your service... that will happen after the number is ported

Re: Phone number?

geopublic — Mon, 22 Jul 2019 18:45:26 GMT

@AnnaleeWinter wrote:
I mean can public mobile port my number out (sorry...I obviously don’t understand this terminology)

@AnnaleeWinter Yes, just activate your PM sim with a temp number setup your online selfservre account. Once that is done login to your account select the change phone number option and enter the details from your previous provider like account#, name on account and phone number and wait. Once your transfer is complete your account from the previous provider will automatically close.