topic Re: LUCKY MOBILE in Get Support

LUCKY MOBILE

H3rnandez — Wed, 05 Jan 2022 11:01:51 GMT

Has anyone ever compared Lucky mobile service vs Public mobile?

Data /coverage /service?

Re: LUCKY MOBILE

RobertQc — Thu, 01 Nov 2018 05:27:04 GMT

@H3rnandez wrote:
Has anyone ever compared Lucky mobile service vs Public mobile?
Data /coverage /service?

Its all the same bell/telus network & coverage, like koodo, virgin, pc mobile, etc

If you want to talk about costs / zones / add ons variety / customer service, etc you want to check out their websites / plan builders / promotions as these aspecs change often.

Re: LUCKY MOBILE

mimmo — Thu, 01 Nov 2018 05:16:46 GMT

Pretty sure lucky has zones and pm doesn't. Best thing is for you to do your own comparisons and decide from there

Re: LUCKY MOBILE

NDesai — Thu, 01 Nov 2018 05:55:24 GMT

@mimmo wrote:
Pretty sure lucky has zones and pm doesn't. Best thing is for you to do your own comparisons and decide from there

They got zones and province/canada wide calling. Most of PM 3G promos are matched with Lucky's/chatr offers.

Re: LUCKY MOBILE

computergeek541 — Thu, 01 Nov 2018 07:56:40 GMT

The main difference is going to be zones at Lucky Mobile and the approach used for customer service. Lucky Mobile does have a call centre available to customers.

In the past, Lucky Mobile has offered calling, messaging, and data plans to compete with the likes of Chatr and Public. Some of these Lucky Mobile plans were zoned, while some were not zoned.

Re: LUCKY MOBILE

mimmo — Thu, 01 Nov 2018 08:49:12 GMT

Lucky also sells phones andyou can buy at many retail kiosks that sell multiple brands (ie bell and virgin)

Re: LUCKY MOBILE

will13am — Thu, 01 Nov 2018 12:10:55 GMT

Of the three prepaid brands, Public Mobile is the best. It has no zones and data even if so called 3G is on the LTE network. The latency is far superior. Now that Telus has repurposed 3G spectrum for LTE and has fully rolled out 700 MHz for LTE, there is just no comparision for data performance against the competition. All the new 3G plans come with Canada wide calling. The big intangible is the possibility of getting a great Koodo migration offer from time to time if that is your cup of tea.

Re: LUCKY MOBILE

stonechucker — Thu, 01 Nov 2018 12:30:46 GMT

My friend is on an old Cityfone (sp??) plan very similar in pricing to the old Fall Promo. It's a holdover from when Sears had a mobile system MVNO operation... Can't get her to switch.

Re: LUCKY MOBILE

ute1978 — Thu, 01 Nov 2018 16:08:54 GMT

Lucky Mobile. Heard bad things about high overage charges.

At Public Mobile there are no overage charges. Ever.

Re: LUCKY MOBILE

Arman — Mon, 06 May 2019 18:34:55 GMT

I have both and lucky mobile is much better on coverage, support and responce to issue.

there is also a support phone number (you can talk to human)

Re: LUCKY MOBILE

Anonymous — Mon, 06 May 2019 18:38:08 GMT

@Arman wrote:
I have both and lucky mobile is much better on coverage, support and responce to issue.
there is also a support phone number (you can talk to human)

Interesting coverage observation when Telus/Koodo/Public Mobile share the same infrastructure as Bell/Virgin/Lucky.

Re: LUCKY MOBILE

stonechucker — Mon, 06 May 2019 18:49:54 GMT

@Anonymous wrote:
@Arman wrote:
I have both and lucky mobile is much better on coverage, support and responce to issue.
there is also a support phone number (you can talk to human)
Interesting coverage observation when Telus/Koodo/Public Mobile share the same infrastructure as Bell/Virgin/Lucky.

That's correct. The coverage should be exactly the same, as it's a nationally shared network. Mainly Telus in the west, and Bell in the east.

Re: LUCKY MOBILE

Arman — Mon, 06 May 2019 20:17:23 GMT

Telus and Bell using the same towers but they have their own tower and equipment on tower as well. What Bell has more is micro cell in city centers and Malls which makes them a better provider.

Re: LUCKY MOBILE

computergeek541 — Mon, 06 May 2019 20:22:18 GMT

@Arman wrote:
Telus and Bell using the same towers but they have their own tower and equipment on tower as well. What Bell has more is micro cell in city centers and Malls which makes them a better provider.

To simplify, Bell has very little going tower-wise in the west and Telus very little in the east. They share many resources to provide continuous service to both Bell and Telus customers across the country.

Re: LUCKY MOBILE

rh66 — Thu, 09 May 2019 16:21:57 GMT

what does lucky mobile charge for data top up? $/GB

Re: LUCKY MOBILE

JackQuint — Thu, 09 May 2019 16:54:34 GMT

@rh66 wrote:
what does lucky mobile charge for data top up? $/GB

$5/500MB

$10/1GB

$15/2GB

All are monthly rates (expire each month) and 3G. No LTE options.

Re: LUCKY MOBILE

Colinh90 — Sat, 06 Jul 2019 02:23:18 GMT

I've tried both but stayed with Lucky, it has better coverage, and better support. the only thing Public did was give my friends $200 to $600 dollar long distance phone bills during my trial month (June 2019)

Re: LUCKY MOBILE

Colinh90 — Sat, 06 Jul 2019 02:26:22 GMT

2 gigs of data for 15 bucks , 1gig for 10, or 500mgs for 5. im with lucky.

Re: LUCKY MOBILE

Arman — Sat, 06 Jul 2019 04:17:27 GMT

My Favorite is $25 plan . Unlimited call and text and 2.5gb data

Re: LUCKY MOBILE

Karnbot13 — Sat, 06 Jul 2019 15:24:33 GMT

@Arman wrote:
My Favorite is $25 plan . Unlimited call and text and 2.5gb data

I didn't see that plan listed. I only see the 25 dollar plan that is exactly the same as public mobile and only has 1 GB of data. Are you referring to a grandfathered plan?