topic Re: Lost email in Get Support

Lost email

Navipadda — Wed, 05 Jan 2022 11:01:39 GMT

Hello

plz help me to get the email and password to update my credit card

my old email also not working xxxxxxxxx@icloud.com

Re: Lost email

hycm53 — Mon, 22 Jul 2019 21:47:10 GMT

@Navipadda wrote:
Hello
plz help me to get the email and password to update my credit card
my old email also not working

Contact moderator team:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

edited by computergeek541 to remove personal information

Re: Lost email

NDesai — Mon, 22 Jul 2019 14:56:44 GMT

@Navipadda You should already know your email and password that you entered during activation. If you completely forgot what email you used, check all your email inbox and see which email Public Mobile sent the welcome email. Or try resetting the password and see which email get recognized.

If you activated at the store, then you must register for an account here: https://selfserve.publicmobile.ca/self-registration/

Re: Lost email

Anonymous — Mon, 22 Jul 2019 15:02:31 GMT

@Navipadda wrote:
Hello
plz help me to get the email and password to update my credit card
my old email also not working xxxxxxxxx@icloud.com

What do you mean "old email also not working"? Do you no longer have access to that email box? Or that the Forgot your password? link isn't giving you the reset? Do you know the answer to your security question? (don't type that here)

But anyway...as already mentioned...the moderators.