topic Re: Average data use in Get Support

Average data use

thymewalker — Wed, 05 Jan 2022 10:59:38 GMT

How can I access what my average data use per month is?

Is this number already in my profile somewhere?

Or can I view past month records, month by month, and figure it out myself?

thank you

Re: Average data use

Anonymous — Sat, 20 Jul 2019 17:01:28 GMT

@thymewalker wrote:
How can I access what my average data use per month is?
Is this number already in my profile somewhere?
Or can I view past month records, month by month, and figure it out myself?

thank you

You can see your detailed usage in the self-serve. It requires a bit of manual work though. You can click on the headings on the top of the list to sort by column.

Re: Average data use

RossN — Sat, 20 Jul 2019 17:01:47 GMT

@thymewalker in data and addon section of your self serve it will show what your using this month you also have a history page you can look at

Re: Average data use

NDesai — Sat, 20 Jul 2019 17:02:25 GMT

@thymewalker There are a few ways you can track your usage. You can track it on your phone in data settings or by installing an app such as Data Witness. Or you can log in to your self-serve account and see the usage counter on the Overview or Usage page.

Re: Average data use

thymewalker — Sat, 20 Jul 2019 17:06:22 GMT

thank you - but I don't think I have a self-serve account - or at least I don't see anything that says self serve.

I can see my usage for this month, but no history tab

Re: Average data use

thymewalker — Sat, 20 Jul 2019 17:11:34 GMT

sorry found the history -

is there any monthly summary version or just incident by incident of data use?

Re: Average data use

RossN — Sat, 20 Jul 2019 17:14:10 GMT

@thymewalker hi you have to create one self serve account it's separate from your sign up

Re: Average data use

Anonymous — Sat, 20 Jul 2019 17:14:11 GMT

@thymewalker wrote:
thank you - but I don't think I have a self-serve account - or at least I don't see anything that says self serve.

I can see my usage for this month, but no history tab

Upper right of every page...My Account in orange.

Under the Change plan button click View my usage. Click on Usage Type heading to sort. Look for MB. The column to the left will show the quantity.

Re: Average data use

RossN — Sat, 20 Jul 2019 17:16:43 GMT

Re: Average data use

ChuckYeah — Sat, 20 Jul 2019 17:25:37 GMT

Click on the orange heading over data usage or web and it will bring them all together and that should make it easier.

Re: Average data use

funpig — Sat, 20 Jul 2019 17:28:26 GMT

You can also check your estimated data usage on your phone.

You can view cellular and wifi usage separately. My wifi usage is absolutely obscene.

Re: Average data use

ChuckYeah — Sat, 20 Jul 2019 17:29:39 GMT

Sorry web is call type. May have to click twice to get them on page 1.

@ChuckYeah wrote:
Click on the orange heading over data usage or web and it will bring them all together and that should make it easier.