topic Re: Porting number from multi-line account with same holder name in Get Support

Porting number from multi-line account with same holder name

taeyon — Wed, 05 Jan 2022 10:59:25 GMT

I have an account of Freedom Mobile. It has two lines, but the same holder name. I'd like to port over only one line to Public Mobile. I tried to port the number using "Old Service Provider Equipment Serial Number". But it wasn't successful. Is my scenario supported? And is it right to use the Equipment Serial Number in this case?

Thanks!

Re: Porting number from multi-line account with same holder name

RossN — Sat, 20 Jul 2019 15:37:01 GMT

@taeyon hi when you sign up take a temp number and then port number when you know all is working they will ask for freedom account number name on account and number you are porting not old serial number good luck

Re: Porting number from multi-line account with same holder name

geopublic — Sat, 20 Jul 2019 15:32:12 GMT

@taeyon wrote:
I have an account of Freedom Mobile. It has two lines, but the same holder name. I'd like to port over only one line to Public Mobile. I tried to port the number using "Old Service Provider Equipment Serial Number". But it wasn't successful. Is my scenario supported? And is it right to use the Equipment Serial Number in this case?

Thanks!

@taeyon Use FM account number, name on the account and FM phone number and it should work.

Re: Porting number from multi-line account with same holder name

Jackhyf63 — Sat, 20 Jul 2019 15:53:16 GMT

@taeyon

1: Get sim card

2: go to Freedom and get the account number

3: https://www.publicmobile.ca/en/bc/get-started

4: wait till transfer is done and you will get message saying that transfer request is completed successfully.

Re: Porting number from multi-line account with same holder name

cavemantoronto — Sat, 20 Jul 2019 21:16:52 GMT

@taeyon wrote:
I have an account of Freedom Mobile. It has two lines, but the same holder name. I'd like to port over only one line to Public Mobile. I tried to port the number using "Old Service Provider Equipment Serial Number". But it wasn't successful. Is my scenario supported? And is it right to use the Equipment Serial Number in this case?

Thanks!

2 numbers at Freeeom accounts makes no difference. Like said before, don't use IMEI, use account number.