topic Re: How plans work at Public Mobile? in Get Support

How plans work at Public Mobile?

Mansi_G — Tue, 04 Jan 2022 17:42:41 GMT

At Public Mobile, the choice is yours. You set the terms and build your own plan, so you only pay for the services you want, for however long you want them.

There are three (3) plan length options to choose from; 10, 30 or 90 days.
The day pass is just the first component that makes up a customizable plan. The final cost of the plan depends on the Talk, Text and Data options that you choose.
Here is an overview of how our plans work:

Once you have determined how long you need service for, go ahead and start building your plan.

Choose the amount of talk, text and data you need and the chart will automatically calculate the discount depending on what you have chosen. The more options you choose, the more you save. It’s important that you choose one item from each column (including “no” options) in order to build the plan. Your plan subtotal will calculate automatically as you build your plan.

Re: How plans work at Public Mobile?

Luddite — Sun, 16 Aug 2015 14:29:22 GMT

I had some issues, that have been completey resolve, getting a 90 day plan activated and billed properly. I can't find Mansi_G's post on the proper steps but I did the following:

1. Picked plan - chose "activate on next renewal date", then

2. Disabled auto pay, then

3. Enabled auto pay - chose "withdraw needed funds on renewal date"

BUT I'm wondering if the order should be:

1. Disable auto pay, then

2. Pick plan - choose "activate on next renewal date", then

3. Enable auto pay - choose "withdraw needed funds on renewal date".

???

Re: How plans work at Public Mobile?

Rhapsody — Mon, 17 Aug 2015 18:29:56 GMT

So, I just started a little under a month ago with Public Mobile, on Plan A ($45 for Prov. talk + CA Text + 1 GB) and now just by paying upfront for 90 days, I can double my data for $1.67 more per month?!

Because the same plan components + 6 GB of data over the 90 days (2/month, essentially), will cost $46.67 (140/3) versus the $45 I paid for my first month!

Someone let me know if I'm right on this because if so this is an awesome deal and I totally want to change my plan to it before Friday (which is my billing date).

Re: How plans work at Public Mobile?

makkahn28 — Mon, 17 Aug 2015 18:34:29 GMT

The process is NOT that difficult.

Pick your Days period, then Pick What you need, Check-out, Simple.

Like Grocery Shopping, Shop, pick, Check-out, and Wala

Also, Leave Auto-Pay ON

No need to really disable it, plus $2 reward per month, well, Auto-Pay has its Place and Usefulness

Re: How plans work at Public Mobile?

Luddite — Mon, 17 Aug 2015 18:44:41 GMT

Rhapsody wrote:

Because the same plan components + 6 GB of data over the 90 days (2/month, essentially), will cost $46.67 (140/3) versus the $45 I paid for my first month!

Someone let me know if I'm right on this because if so this is an awesome deal and I totally want to change my plan to it before Friday (which is my billing date).

BE CAREFUL on the data, because 90 data plans are meant to last 90 days not 30. So if you need 1 GB per "month" you will need to take the 4 GB plan (1 GB extra for you). Just as someone who needs 4 GB/30 days must take the 12 GB plan.

My calculations for the plans you describe:

a) Prov. talk + CA Text + 1 GB = $90 less any rewards you have (25+60+30+20-45=90)

b) Prov. talk + CA Text + 6 GB = $140 less any rewards (25+60+30+70-45=140)

Re: How plans work at Public Mobile?

Rhapsody — Mon, 17 Aug 2015 18:49:38 GMT

Precisely! So my current plan, which is $45/month for 1GB/month is essentially $135/3GB over 90 days.

So by moving to the 6GB 90 day plan for $140, (only $5 more), I get *twice* the data. It seems like a suspiciously good deal. Like, did they just not tell Telus about it or something? Anyway, I think I'm going to jump on it now, before my billing date rolls around.

Re: How plans work at Public Mobile?

TroyDaBes — Sat, 29 Aug 2015 01:58:31 GMT

Sorry for bumping this thread. Don't want to create another thread for it.

Once I have the auto-pay on, I don't have to worry picking the 90 days plan over and over again once it expire? And Public Mobile will automatically charge my credit card?

Re: How plans work at Public Mobile?

makkahn28 — Sat, 29 Aug 2015 02:20:52 GMT

Simply speaking, Yes.

Once CC is registered, and Auto-Pay enabled, your 90 Day Rate Plan(s) Cycle will be Renewed On schedule

Re: How plans work at Public Mobile?

TroyDaBes — Wed, 02 Sep 2015 01:13:28 GMT

I'm trying to add an add-on to my plan but I'm getting an error that I can't. I'm currently have $6 funds (I don't know how I got it). Do I just add the difference and I'll be able to get it? So, $2 extra to get the $8 add-on

Make Payment > Payment Type (Other) > Enter Top-up Amount.

Re: How plans work at Public Mobile?

makkahn28 — Wed, 02 Sep 2015 01:19:30 GMT

WHEN you purchase Add-Ons, If by Voucher, Tax is already collected from Merchant

By CC, Make sure you have Sufficient Funds, Tax Added at Time of Add-On purchase

You MUST have Sufficient $$$ to pay in FULL

Re: How plans work at Public Mobile?

trdtdtd — Fri, 04 Mar 2016 03:17:52 GMT

Im just wondering the dicount thing is an one time thing?

Re: How plans work at Public Mobile?

NDesai — Fri, 04 Mar 2016 04:02:14 GMT

@trdtdtd wrote:
Im just wondering the dicount thing is an one time thing?

The discount you see on the plan page is NOT one time thing. It will stay every cycle...

Re: How plans work at Public Mobile?

trdtdtd — Fri, 04 Mar 2016 04:32:34 GMT

So whys not everyone jump on public mobile?

Its cheaper than most others.

So the discount will always be there?

Wheres the catch ?

Is this really that good?

Re: How plans work at Public Mobile?

NDesai — Fri, 04 Mar 2016 04:40:42 GMT

@trdtdtd wrote:
So whys not everyone jump on public mobile?

Its cheaper than most others.

Wheres the catch ?

Is this really that good?

Ya its cheaper and there is no catch. It run on Telus LTE network so coverage should not be an issue.

Once you get up and running, you're set....

Some people want really quick on phone support which PM does not offer.

But they started to provide quick community support which is going pretty good so far...

Re: How plans work at Public Mobile?

trdtdtd — Fri, 04 Mar 2016 04:33:28 GMT

So the discount will always be there?

Until I change plan?

Re: How plans work at Public Mobile?

NDesai — Fri, 04 Mar 2016 04:36:43 GMT

@trdtdtd wrote:
So the discount will always be there?

Until I change plan?

The discount will depend on how many choices you make. But ya, the total price will remain the same for every cycle unless you make changes.

Re: How plans work at Public Mobile?

trdtdtd — Fri, 04 Mar 2016 04:38:59 GMT

So why the h... Will anybody use other carriers?

Re: How plans work at Public Mobile?

NDesai — Fri, 04 Mar 2016 04:44:22 GMT

@trdtdtd wrote:
So why the h... Will anybody use other carriers?

Well, they might not know about PM yet since its new or don't know that it run on Telus LTE network.

And many wants paper bill, phone support, etc...for these reason they might prefer other carriers.

May b you can try bringing your friends to PM once you find out how good PM's service is

Re: How plans work at Public Mobile?

trdtdtd — Fri, 04 Mar 2016 04:46:35 GMT

So hows the call quality indoor? Will it went to SXXX like WIND mobile?

Re: How plans work at Public Mobile?

NDesai — Fri, 04 Mar 2016 04:51:11 GMT

@trdtdtd wrote:
So hows the call quality indoor? Will it went to SXXX like WIND mobile?

Service quality is at its best. You will be on Telus network so there will be NO downside on low bars or low speed like on wind.....

As long as your location is covered with Telus network, you're goot to go.