topic Re: $10 one time credit from referral not applied? in Get Support

$10 one time credit from referral not applied?

Pulk — Wed, 05 Jan 2022 10:57:53 GMT

Hello,

I just ported my number from Koodo to Public Mobile and I used my friends phone number for a referral bonus, it has not been applied. I ensured that when I signed up I added his number... but nothing.

Is there any way to go back and add this if it did not work? Please help.

Re: $10 one time credit from referral not applied?

Triguy — Fri, 19 Jul 2019 17:03:58 GMT

It can take 72 hours for the referral to show up.

If you still haven't not received then contact a moderator.

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: $10 one time credit from referral not applied?

bravo_md — Fri, 19 Jul 2019 17:05:16 GMT

Please wait aleast 24 hours for it to show up on your account.

Re: $10 one time credit from referral not applied?

RossN — Fri, 19 Jul 2019 17:04:57 GMT

@Pulk hi it can take a few days to be applied

Re: $10 one time credit from referral not applied?

Pulk — Fri, 19 Jul 2019 17:05:54 GMT

Thanks, I will wait the 72 hours and then check again.

Re: $10 one time credit from referral not applied?

chukdefatey — Fri, 19 Jul 2019 17:23:39 GMT

@Pulk wrote:
Thanks, I will wait the 72 hours and then check again.

It's advertised as up to 72 hours just to be on the safe side but normally when you wake up the next morning it should be in your account.

Re: $10 one time credit from referral not applied?

charlesgo — Fri, 19 Jul 2019 17:37:09 GMT

You should get a text about the credit as soon as its processed!

Re: $10 one time credit from referral not applied?

frankster — Fri, 19 Jul 2019 18:24:50 GMT

You might also contact your friend and see if it was processed on their end. They should have been notified that you used their number as referral when you signed up.

Re: $10 one time credit from referral not applied?

Lebrocq — Tue, 13 Aug 2019 18:22:14 GMT

I received my credit of $10 overnight - I did not receive a text message, simply showed up in the account.