topic Re: SIM card puk code in Get Support

SIM card puk code

coconut — Wed, 05 Jan 2022 10:57:45 GMT

Got AT&T locked phone. AT&T gave unlock code, but phone needs carrier SIM card puk code which is not on the card package anymore as shown on some posts.

Re: SIM card puk code

bravo_md — Fri, 19 Jul 2019 15:11:35 GMT

Send message to the moderators for help

Re: SIM card puk code

frankster — Fri, 19 Jul 2019 15:12:47 GMT

I may wrong, but if you ever had service with AT&T, they should have been able to provide you with that code. If you simply bought a locked phone online without ever activating it with AT&T, you might have some luck contacting the manufacturer directly.

For example, I know that Samsung will provide PUK over customer service.

Re: SIM card puk code

iliketotalk — Fri, 19 Jul 2019 15:12:30 GMT

@coconut here is link to moderators https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: SIM card puk code

geopublic — Fri, 19 Jul 2019 15:12:59 GMT

@coconut wrote:
Got AT&T locked phone. AT&T gave unlock code, but phone needs carrier SIM card puk code which is not on the card package anymore as shown on some posts.

@coconut

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Re: SIM card puk code

Triguy — Fri, 19 Jul 2019 15:16:56 GMT

What brand and model of phone do you have ? If it is a Samsung you can obtain a PUK from them or else you would need to get the PUK from AT&T.

Re: SIM card puk code

mh1983 — Fri, 19 Jul 2019 15:43:34 GMT

@bravo_md wrote:
Send message to the moderators for help

How exactly would that help in this situation? The OP's phone is locked to AT&T. PM won't provide an unlock and/or PUK code for another service provider.

If "Message the moderators" is your answer, please provide more specific reasons as to why they'd help in this case, but otherwise it just seems like a canned response.

Re: SIM card puk code

geopublic — Fri, 19 Jul 2019 15:59:39 GMT

@mh1983 wrote:
@bravo_md wrote:
Send message to the moderators for help
How exactly would that help in this situation? The OP's phone is locked to AT&T. PM won't provide an unlock and/or PUK code for another service provider.

If "Message the moderators" is your answer, please provide more specific reasons as to why they'd help in this case, but otherwise it just seems like a canned response.

@mh1983The OP stated that he did in fact receive the unlock code from AT&T and it asking for a carrier sim unlock code so if it needs a sim PUK then the moderators will be able to provide it.

Re: SIM card puk code

geopublic — Fri, 19 Jul 2019 16:00:46 GMT

@coconut wrote:
Got AT&T locked phone. AT&T gave unlock code, but phone needs carrier SIM card puk code which is not on the card package anymore as shown on some posts.

@coconut Do you have another sim from any provider that you can try inserting into that phone?

Re: SIM card puk code

mh1983 — Fri, 19 Jul 2019 17:25:43 GMT

@geopublic wrote:
@mh1983 wrote:
@bravo_md wrote:
Send message to the moderators for help
How exactly would that help in this situation? The OP's phone is locked to AT&T. PM won't provide an unlock and/or PUK code for another service provider.

If "Message the moderators" is your answer, please provide more specific reasons as to why they'd help in this case, but otherwise it just seems like a canned response.
@mh1983The OP stated that he did in fact receive the unlock code from AT&T and it asking for a carrier sim unlock code so if it needs a sim PUK then the moderators will be able to provide it.

Understood, and apologies to @bravo_md.