topic Re: cant receive incoming calls in Get Support

cant receive incoming calls

marghiggins50 — Wed, 05 Jan 2022 10:56:05 GMT

Re: cant receive incoming calls

CellGirl — Wed, 17 Jul 2019 21:55:39 GMT

Hi. Did you just port your # to public mobile today? If so, give it more time, it might not be finished the port. And was it a cell # you ported over, or a landline? If landline, that could take days... Can you make calls, and send receive texts?

Re: cant receive incoming calls

geopublic — Wed, 17 Jul 2019 21:57:31 GMT

@marghiggins50 If you are on the $10 plan you probably used up your minutes. You can buy a $5 add-on for an additional 500 Canada wide minutes that never expire.

Re: cant receive incoming calls

RossN — Wed, 17 Jul 2019 22:09:54 GMT

@marghiggins50 hi are you on the 10 dollar limited plan? did you run out of minutes?

Re: cant receive incoming calls

ChuckYeah — Wed, 17 Jul 2019 21:59:25 GMT

People have reported that rebooting their phone has cleared this type of issue. However, it is likely your port just hasn't completed and when it does you'll be all set. Where did you port from?

Re: cant receive incoming calls

ecowen — Sat, 20 Jul 2019 02:50:49 GMT

I had that problem. My phone number was ported incorrecty and I couldn't receive calls or texts but I could call out. I notified the moderators and it was fixed.