topic Re: swicth from wifi to pm data dont work in Get Support

swicth from wifi to pm data dont work

superbaby52 — Wed, 05 Jan 2022 10:55:26 GMT

its seen when out my home and switch to my data from here it doesnt work..i have to restart phone to make it work...at home i got wifi.so when i go out i change pm data...i wonder why it does this..after restart all is good...just wondering if anyone else has this problem/

Re: swicth from wifi to pm data dont work

ShawnC13 — Tue, 16 Oct 2018 15:31:06 GMT

@superbaby52 wrote:
its seen when out my home and switch to my data from here it doesnt work..i have to restart phone to make it work...at home i got wifi.so when i go out i change pm data...i wonder why it does this..after restart all is good...just wondering if anyone else has this problem/

This sounds like more of a hardware issue. What phone are you using and it is currently upto date with the latest updates?

cant call sometimes it say no cellulaire reception

superbaby52 — Tue, 16 Oct 2018 15:31:27 GMT

i sometimes cant call sometimes it say no cellulaire reception..i have to restart....its been good until yesterday..my bill prepaid aways...

Re: cant call sometimes it say no cellulaire reception

ShawnC13 — Tue, 16 Oct 2018 15:33:43 GMT

@superbaby52 wrote:
i sometimes cant call sometimes it say no cellulaire reception..i have to restart....its been good until yesterday..my bill prepaid aways...

You can ask multiple questions in one thread you know. Again this is really starting to sound like a hardware issue and not a network issue.

Re: cant call sometimes it say no cellulaire reception

superbaby52 — Tue, 16 Oct 2018 15:38:35 GMT

well it just start this problem.my smartphone is only 6 months ols.all was fine with my other company.but i will try another cell andd see thks...

Re: swicth from wifi to pm data dont work

will13am — Tue, 16 Oct 2018 15:39:32 GMT

@superbaby52, the phone should auto switch to Mobile data when WiFi disconnects. What phone/software are you using?

Re: swicth from wifi to pm data dont work

superbaby52 — Tue, 16 Oct 2018 15:42:25 GMT

i got a smartphone brand sky...it work fine for telius.it says connect when i leave my wifi area..so i turn on my data frpom pm.its says connected but dont work all the time.i have to retart.but i am planning anyways to give this phone to my grandson and get a apple or iphone.thks for your help

Re: swicth from wifi to pm data dont work

superbaby52 — Tue, 16 Oct 2018 15:44:20 GMT

oh i see you wrote update to to verify....i should chck that out. thks for all your help.