topic Re: How current is usage? in Get Support

How current is usage?

LenK — Wed, 05 Jan 2022 10:55:04 GMT

I have already answered my own question, but I thought of it because the summary page says nothing about it. It appears to be very current.

It would be nice if the summary page gave you some idea of how current/old the numbers are.

Fido's page says 12 hours, pretty pathetic, especially for a major carrier. I get more current data from a relatively unknown ISP at our cottage.

Re: How current is usage?

ShawnC13 — Mon, 15 Oct 2018 21:18:11 GMT

@LenK wrote:
I have already answered my own question, but I thought of it because the summary page says nothing about it. It appears to be very current.

It would be nice if the summary page gave you some idea of how current/old the numbers are.

Fido's page says 12 hours, pretty pathetic, especially for a major carrier. I get more current data from a relatively unknown ISP at our cottage.

I know data usage is updated a couple of times a day but I think calls and texts is done pretty frequently

Re: How current is usage?

computergeek541 — Mon, 15 Oct 2018 21:32:42 GMT

I don't have an exact number for you, but it's definitely better than every 12 hours here. This is me just saying this based on non-scientific observations of my Public Mobile's reporting of amount of data used affter running some speed tests.

Re: How current is usage?

Jarvar — Mon, 15 Oct 2018 21:36:33 GMT

It's hard to say @LenK how current the data is. Sometimes it shows up right away and at other times it takes a while for the data to reflect actual usage. However, the Overall Data Usage might be more accurate as to how much was used compared to the more detailed breakdown under Usage History.

Nonetheless, there have been some recommended applications that help users track their data usage. There is My Data Manager on iOS and Data Witness for Android that is recommended on the Public Mobile forums.

Here is a previous thread with some more information and alternative methods to track data:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Managing-your-data-usage/ta-p/152760

Re: How current is usage?

Anonymous — Mon, 15 Oct 2018 21:41:27 GMT

@LenK wrote:
I have already answered my own question, but I thought of it because the summary page says nothing about it. It appears to be very current.

It would be nice if the summary page gave you some idea of how current/old the numbers are.

Fido's page says 12 hours, pretty pathetic, especially for a major carrier. I get more current data from a relatively unknown ISP at our cottage.

To your suggestion...I agree.

Something like: Updated 00:00. Next update 01:00

But I think the talk and text usage is pretty fast. Data does seem to have a delay for some reason.

Re: How current is usage?

LenK — Mon, 15 Oct 2018 22:01:45 GMT

I am on the 50/50 plan, so not concerned about data, contrary to most users with other plans. No availability of a text add-on is pretty sad, especially when, I am guessing here, it consumes next to nothing in resources.

As an aside I have 3Gb of data free from Fido for 2 years, because I called to cancel that data plan. The employee who gave me the free data probably got fired, judging by what I heard on the news today about how employees that help customers reduce their costs are treated.

Re: How current is usage?

tbark — Mon, 15 Oct 2018 22:06:04 GMT

You can also download data-monitoring apps which will monitor data in real time.

Here is one.

https://play.google.com/store/apps/details?id=com.mobidia.android.mdm

I hear it is quite good.

Re: How current is usage?

angeliquem — Mon, 15 Oct 2018 22:55:51 GMT

@LenK wrote:
I have already answered my own question, but I thought of it because the summary page says nothing about it. It appears to be very current.

It would be nice if the summary page gave you some idea of how current/old the numbers are.

Fido's page says 12 hours, pretty pathetic, especially for a major carrier. I get more current data from a relatively unknown ISP at our cottage.

In my experience it's pretty current (by the hour).

For real-time usage, I would use the data manager that your device has. (iOS, reset your monthly usage every month, not sure about Anrdroid devices).

Re: How current is usage?

srlawren — Tue, 16 Oct 2018 02:13:56 GMT

@LenK wrote:

Fido's page says 12 hours, pretty pathetic, especially for a major carrier. I get more current data from a relatively unknown ISP at our cottage.

@LenK Fido recently switched to real-time, at least for data.