topic Re: No Outbound SMS in Get Support

No Outbound SMS

wl554347 — Wed, 05 Jan 2022 10:52:07 GMT

New customer. No number port. Data and inbound SMS function. Calling functions. APN settings have automatically changed on inserting Sim card.

Messaged moderator team but thought I'd post. Going on 48hrs now since activation. Help!

Re: No Outbound SMS

LovesToPM — Sat, 13 Jul 2019 18:50:48 GMT

Try rebooting your phone.

Re: No Outbound SMS

Anonymous — Sat, 13 Jul 2019 18:55:18 GMT

@wl554347 wrote:
New customer. No number port. Data and inbound SMS function. Calling functions. APN settings have automatically changed on inserting Sim card.

Messaged moderator team but thought I'd post. Going on 48hrs now since activation. Help!

If you're on the $10 plan then maybe you've used the 50. Some phones also send several texts in the background on initial set up on a new provider.

Re: No Outbound SMS

Luddite — Sat, 13 Jul 2019 19:06:12 GMT

It's possible that a ”force" change of your SMS settings may solve the issue.

• Go to Settings

• Then go to Mobile networks and select a network other than Public Mobile, Telus, or Koodo

• When you exit the menu the phone should lose the network.

• Repeat the process and select Public Mobile as your mobile network.

This procedure will force the update of the message centre number. You can verify it in your message settings.

What make/model phone are you using?

Re: No Outbound SMS

Jackhyf63 — Sat, 13 Jul 2019 20:40:56 GMT

@wl554347 Try this Messaging=>Settings=>Text(SMS) Messages=> SMSC Setting. Then input 16475800172

Re: No Outbound SMS

wl554347 — Tue, 16 Jul 2019 00:10:19 GMT

No luck. Using a Samsung A520W.

Re: No Outbound SMS

wl554347 — Tue, 16 Jul 2019 00:11:12 GMT

Text Messages seems greyed out in the native Samsung messages app. No available at all on Google messages.

Re: No Outbound SMS

wl554347 — Tue, 16 Jul 2019 00:12:31 GMT

@Anonymous wrote:
@wl554347 wrote:
New customer. No number port. Data and inbound SMS function. Calling functions. APN settings have automatically changed on inserting Sim card.

Messaged moderator team but thought I'd post. Going on 48hrs now since activation. Help!
If you're on the $10 plan then maybe you've used the 50. Some phones also send several texts in the background on initial set up on a new provider.

On the $25 unlimited text plan. MMS outbound works.