topic Re: 1GB Add-on DATA US in Get Support

1GB Add-on DATA US

jlombardo — Wed, 05 Jan 2022 10:51:52 GMT

I just bought and add-on and when I go to my account I don't see any detail about it, only that I have a $20.00 available funds. Is that OK or I need to wait ?

Thank you.

Re: 1GB Add-on DATA US

will13am — Sat, 13 Jul 2019 15:13:15 GMT

Add-on purchase is two steps. You have completed step 1. Go back and make the purchase now that you have funds loaded from step 1.

Re: 1GB Add-on DATA US

Dunkman — Sat, 13 Jul 2019 15:43:17 GMT

@jlombardo

Here is a good article on how to purchase add on:

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/m-p/198974#M22572

Re: 1GB Add-on DATA US

ChuckYeah — Sat, 13 Jul 2019 16:05:09 GMT

Add ons are a two step process. You have to activate it as well, I think?

Re: 1GB Add-on DATA US

jlombardo — Sat, 13 Jul 2019 17:42:43 GMT

Thank you for your help ! I followed the steps and all is good know. Have a nice day 🙂

Re: 1GB Add-on DATA US

jlombardo — Sat, 13 Jul 2019 17:44:46 GMT

Hi,

Well I did follow the guide and my add-on is already there. I think should be activate. i'll dig a little bit. Thank you ! Have a nice day.