topic Re: i lost my phone in Get Support

i lost my phone

lovelove — Wed, 05 Jan 2022 10:51:39 GMT

i lost my phone and now i would like to connect a new sim card to a new phone how do i do that

Re: i lost my phone

Dunkman — Sat, 13 Jul 2019 00:01:51 GMT

In your self service account, you can switch to a new SIM number. Need to buy new SIM care and submit that number in your self service account and put in your new phone.

Choose Plan and Add ons tab

Choose Change SIM Card tab

Submit new number.

Re: i lost my phone

popping — Sat, 13 Jul 2019 00:02:12 GMT

@lovelove wrote:
i lost my phone and now i would like to connect a new sim card to a new phone how do i do that

Select [Plan and Add-Ons] --> [Change SIM card] to switch to a new SIM card.

Re: i lost my phone

LovesToPM — Sat, 13 Jul 2019 00:03:49 GMT

Logon to your Self-serve account

edit: Jinx? So many replies at the same time lol

Re: i lost my phone

bravo_md — Sat, 13 Jul 2019 00:02:53 GMT

Go into your account report phone lost and do a sim card change