topic Re: Reg/sign in help in Get Support

Reg/sign in help

Mik382 — Wed, 05 Jan 2022 10:50:41 GMT

I have completed the registration form and now I cannot sign in. When I try reset password it says my email is not valid. Anyone know how to fix this?

Re: Reg/sign in help

Triguy — Fri, 12 Jul 2019 12:31:48 GMT

Try using a different browser and incognito mode. Also trying clearing your cache.

Re: Reg/sign in help

duffer900 — Fri, 12 Jul 2019 12:32:36 GMT

@Mik382 wrote:
I have completed the registration form and now I cannot sign in. When I try reset password it says my email is not valid. Anyone know how to fix this?

As a long shot you can try another browser, or incognito mode in Chrome...

You will probably need to contact a moderator to get access to your account, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Reg/sign in help

Jackhyf63 — Fri, 12 Jul 2019 19:01:03 GMT

@Mik382 You will need to send a message to the Moderators with your account details (name, email, phone number, pin) and they will be able to help you reset your password.Expect 1-2 days response time though.

Re: Reg/sign in help

computergeek541 — Sat, 13 Jul 2019 04:28:02 GMT

@Jackhyf63 wrote:
@Mik382 You will need to send a message to the Moderators with your account details (name, email, phone number, pin) and they will be able to help you reset your password.Expect 1-2 days response time though.

This information was provided to Mik382 6.5 hours before you reply. Please read through the threads in furture before replying as to avoid repetition.