topic Re: Need puk code in Get Support

Need puk code

carriec77 — Wed, 05 Jan 2022 10:50:29 GMT

Re: Need puk code

bravo_md — Fri, 12 Jul 2019 03:42:37 GMT

You need to get that from your last phone carrier or your phone maker (manufacturer )

Re: Need puk code

hairbag1 — Fri, 12 Jul 2019 03:43:04 GMT

If your cell phone is locked to a previous cell provider, you'll need to contact them for the free unlock code.

Good luck.

Re: Need puk code

mimmo — Fri, 12 Jul 2019 03:54:15 GMT

@hairbag1, @bravo_md typically PUK is not a network unlock code.

@carriec77 as per the PM help articles:

A Personal Unlocking Key, or PUK code, allows you to reset your SIM card’s PIN number, after you’ve entered an incorrect PIN three times. To get your PUK code, you will need to contact the Public Mobile Community Moderator Team here.

https://www.publicmobile.ca/en/on/get-help/articles/where-to-find-your-puk

Re: Need puk code

hairbag1 — Fri, 12 Jul 2019 03:57:08 GMT

Another lesson learned. Thanks

Re: Need puk code

geopublic — Fri, 12 Jul 2019 04:42:11 GMT

@carriec77 Are you a new customer? Did you just activated you sim card? What is the exact message that you are getting on your phone?