topic Re: Account reset in Get Support

Account reset

jayjay1983 — Wed, 05 Jan 2022 10:49:45 GMT

Still waiting after 2 days to speak to someone about just simply getting my password reset. Should not take this long

Re: Account reset

mimmo — Mon, 01 Oct 2018 20:51:42 GMT

@jayjay1983mods are replying 48-72 hours at the moment.

i am assuming you tried the password reset function? it is supposed to be working now.

Re: Account reset

jayjay1983 — Mon, 01 Oct 2018 20:56:00 GMT

I can't go past step one. It's a blank screen

Re: Account reset

jayjay1983 — Mon, 01 Oct 2018 20:56:28 GMT

And I've been trying it for a month with no success

Re: Account reset

jayjay1983 — Mon, 01 Oct 2018 20:58:32 GMT

48 hours? Why so long I just want to get on my account, where is the problem? I can't do it on a phone tablet computer or laptop. I've even tried an xbox

Re: Account reset

Dunkgirl — Mon, 01 Oct 2018 21:38:45 GMT

@jayjay1983 wrote:
48 hours? Why so long I just want to get on my account, where is the problem? I can't do it on a phone tablet computer or laptop. I've even tried an xbox

I know it can be really frustrating but things are usually good just try to remember “Less for less” is their company statement, and the only thing less is official customer service, a lot less. Its why they are so cheap. Things WILL work and its WILL be good, the only time you will be cheesed is when you need an accurate response in a timely manner from the moderator team.