topic Re: List of missing devices from Compatibility Checker in Get Support

List of missing devices from Compatibility Checker

Alan_K — Wed, 05 Jan 2022 10:49:09 GMT

Hi Community,

Thank you for the positive comments on the new phone compatibility checker. As you may know, we partnered with willmyphonework.net and utilize its extensive catalog of mobile devices. With that said, you’ve highlighted to us that there are devices that are not captured still, and we want to keep track of that here to provide feedback on a regular basis.

Please comment below your phone make and model that wasn’t found on our checker and we’ll be sharing on a monthly basis back to our partners.

Thanks,

Public Mobile Community Team

List of missing devices added (July 2019)

Click below to open the list of devices:

BlackBerry KeyOne
BlackBerry Key2
BlackBerry Motion
OnePlus 7
Pixel 3a
Moto G7 Play
Moto G Dual SIM
LG V20
LG V30
LG V40
Samsung Galaxy S10
Samsung Galaxy S10e
Samsung Galaxy A5
Samsung Galaxy A7
Samsung Galaxy A10
Xiaomi Redmi Note 7

List of missing devices added (August 2019)

Click below to open the list of devices:

BLU Studio C6L
Maxwest nitro 4x
Motorola G7 Play
Nokia 5
ASUS Zenfone 5z
Palm Phone PVG100
STK Device Family (Coming soon)

Re: Introducing the new and improved phone compatibility checker

NDesai — Thu, 18 Jul 2019 00:17:32 GMT

@Alan_K The checker is missing Xiaomi Mi A2 lite.

Source: https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Phone-compatibility/m-p/396110

Re: Introducing the new and improved phone compatibility checker

jordan23 — Thu, 18 Jul 2019 08:59:57 GMT

Hi @Alan_K , please add the Samsung Galaxy A70 on the phone compatibility checker as well since I just switched to that new phone and it works perfectly with PM.

Re: Introducing the new and improved phone compatibility checker

Alan_K — Thu, 18 Jul 2019 16:29:45 GMT

@jordan23 wrote:

Hi @Alan_K , please add the Samsung Galaxy A70 on the phone compatibility checker as well since I just switched to that new phone and it works perfectly with PM.

Moved the messages here where I will gather them on a monthly basis. Thanks!

Re: List of missing devices from Compatibility Checker

doglips — Wed, 04 Sep 2019 17:58:36 GMT

Please add Samsung Galaxy A50 & A20 to your checklist of compatible phones. Thank you

Re: List of missing devices from Compatibility Checker

Alan_K — Fri, 06 Sep 2019 19:55:01 GMT

Updated for August!

Re: List of missing devices from Compatibility Checker

Keren16816 — Sat, 07 Sep 2019 03:35:42 GMT

Please add HuaWei P30 Pro to the compatibility check list. Thank you.

Re: List of missing devices from Compatibility Checker

Devonmb — Tue, 10 Sep 2019 01:06:20 GMT

Please add the LgG6 ❤️

Re: List of missing devices from Compatibility Checker

SquareOneX — Tue, 10 Sep 2019 17:18:13 GMT

Please add the Motorola One Vision (XT1970-3) to the selection

Re: Introducing the new and improved phone compatibility checker

computergeek541 — Tue, 10 Sep 2019 21:13:24 GMT

I'm noticing many people trying to help out by sharing details of devices that they have tested as working on Public Mobile. Unfortunately, the list will never be 100% complete as there are always new devices coming out, some that some people might never even have heard of.

I wanted to add the importance of specifying not only the marketed model name, but also the variant name/version number/exact model number. Simply saying Phonebrand A1 is not always enough. While there are devices with model names that have many different (or even all) versions work at Public Mobile, there are also devices with model names that have versions that do not.

Re: List of missing devices from Compatibility Checker

Tanukib — Tue, 17 Sep 2019 18:18:01 GMT

Hi I don't see

Motorola Moto G7 Power

Re: List of missing devices from Compatibility Checker

wolfdrakan123 — Mon, 23 Sep 2019 12:31:50 GMT

i have a no1 phone from china its not on your list

Re: Introducing the new and improved phone compatibility checker

AsIBreathe — Mon, 07 Oct 2019 23:10:40 GMT

Please add the Xioami mi 9t pro to your combatibility checker.

Re: List of missing devices from Compatibility Checker

rmk1980 — Wed, 09 Oct 2019 18:44:12 GMT

Kindly let me know if LG Q6 is compatible with Public Mobile ?

Re: List of missing devices from Compatibility Checker

computergeek541 — Wed, 09 Oct 2019 22:37:04 GMT

@rmk1980 wrote:
Kindly let me know if LG Q6 is compatible with Public Mobile ?

If it's from Telus or Koodo, or is unlocked from another Canadian carrier, then yes, it's definitely compatible.

Re: List of missing devices from Compatibility Checker

amylynn — Wed, 16 Oct 2019 16:28:43 GMT

Samsung Galaxy S4; SGH-I747M

Re: List of missing devices from Compatibility Checker

computergeek541 — Wed, 16 Oct 2019 19:16:02 GMT

@amylynn wrote:
Samsung Galaxy S4; SGH-I747M

That isn't a Galaxy S4. That model number is for an S3. It would be quite something if the checker was missing devices that Telus has sold themselves before.

Re: List of missing devices from Compatibility Checker

Woadwunner — Fri, 25 Oct 2019 00:43:07 GMT

My G7 Thin Q is not on the checker

Re: List of missing devices from Compatibility Checker

wolfdrakan123 — Fri, 25 Oct 2019 14:44:04 GMT

i have a oukitel k10000 pro from china its not on your list can you put it on your list for me

Re: List of missing devices from Compatibility Checker

computergeek541 — Fri, 25 Oct 2019 16:15:35 GMT

@wolfdrakan123 wrote:
i have a oukitel k10000 pro from china its not on your list can you put it on your list for me

If you have a version of this device that works for Public Mobile, that's encouraging, but a quick look reveals that there is at least one version of the Oukitel K10000 Pro that does not work at Public Mobile for voice service. Some sellers of this are stating the UMTS frequencies of this phone as being 900MHz and 2100MHz.