topic Unlocking sim card pin code - leaving public mobile in Get Support

Unlocking sim card pin code - leaving public mobile

Csokool — Wed, 05 Jan 2022 10:48:52 GMT

Hi,
I am leaving public mobile for Freedom mobile. I have an LG4 (it is over 2 years old). When I put in my new sim card, my phone asked me for a pin code to unlock my sim card network. I have been unable to reach Public mobile for an answer.

Thanks in advance!

Celine

Re: Unlocking sim card pin code - leaving public mobile

Anonymous — Sun, 30 Sep 2018 20:55:44 GMT

@Csokool wrote:
Hi,
I am leaving public mobile for Freedom mobile. I have an LG4 (it is over 2 years old). When I put in my new sim card, my phone asked me for a pin code to unlock my sim card network. I have been unable to reach Public mobile for an answer.

Thanks in advance!

Celine

That's a problem for Freedom to sort out for you. It's their SIM.

Now...if it's that your phone was somehow locked (which maybe it was if you might have come from Telus) then you would need to talk to Telus. It's free.

I know. All these different "locked" things running around. But you said the keyword "SIM".

Re: Unlocking sim card pin code - leaving public mobile

computergeek541 — Sun, 30 Sep 2018 21:04:22 GMT

The default sim card security PIN for Wind's sim cards has always been 0000.

However, I believe your phone is asking you for the network unlock code, as if your phone is locked to Telus. You'll have to wait for a reply from Public Mobile's moderators to receive your unlock code.

Re: Unlocking sim card pin code - leaving public mobile

bbdata — Sun, 30 Sep 2018 21:09:35 GMT

Under the assumption that your phone is carrier locked.

Like others suggested,

you'll have to wait for a PM moderator to respond,
contact the carrier you bought your phone from (e.g. TELUS, Koodo, etc), OR
seek out a third party unlocking service

Re: Unlocking sim card pin code - leaving public mobile

Csokool — Sun, 30 Sep 2018 21:12:10 GMT

Fixed it! Contacted my intial provider (from whom I purchased the phone) for code to unlock phone.

Re: Unlocking sim card pin code - leaving public mobile

jessicca — Sun, 30 Sep 2018 22:19:12 GMT

Freedom has to do it

Re: Unlocking sim card pin code - leaving public mobile

bbdata — Sun, 30 Sep 2018 22:28:48 GMT

@Csokool wrote:
Fixed it! Contacted my intial provider (from whom I purchased the phone) for code to unlock phone.

Happy you got it sorted.