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    <title>topic Re: Voucher Not Working in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Voucher-Not-Working/m-p/281486#M233047</link>
    <description>&lt;P&gt;If you are sure it was never used and if you have tried using 611 to put funds then you will need to contact the mods. Expect 48 hours to reply and 5-10 days to investigate.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Best to buy a voucher on recharge.com while they investigate.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT face="verdana,geneva" size="2"&gt;&lt;STRONG&gt;How can you get help with your account, activation, or service?&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Please contact the Community Moderator Team to get gelp with you account.&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;They are Public Mobile support employees who can help with your issue (&lt;A href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_blank"&gt;More details&lt;/A&gt;).&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;&lt;STRONG&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;Click here to send them a private message.&lt;/A&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT face="verdana,geneva" size="2"&gt;&lt;STRONG&gt;In your message please include:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT face="verdana,geneva" size="2"&gt;&lt;STRONG&gt;Don't know your pin?--provide any 3 of the following:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Complete mailing address, Email address, Alternate phone number, Date of birth, Last top up date &amp;amp; amount&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT face="verdana,geneva" size="2"&gt;&lt;STRONG&gt;How long until they reply?:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Office Hours: Mon-Fri 9am to 9pm, and Sat-Sun 9am to 7:30pm [Toronto Time].&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Messages are replied to during business hours and in the order they are received&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Typical response time is between 1-3 hours, but can be up to 48 hours.&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;There is no need to send multiple messages.&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT face="verdana,geneva" size="2"&gt;&lt;STRONG&gt;Some good posts/reads:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Search PM-GUIDE (remove "-") to find some great posts and answers to many common questions&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Sat, 29 Sep 2018 19:44:11 GMT</pubDate>
    <dc:creator>mimmo</dc:creator>
    <dc:date>2018-09-29T19:44:11Z</dc:date>
    <item>
      <title>Voucher Not Working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Voucher-Not-Working/m-p/281484#M233046</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I bought a voucher for 40$ from walmart last month. The guy there told me It expires after 3 month. Now I am trying to use it and its invalid.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Any one know anything about this, please reply?! I am freaking out right here!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 10:48:25 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Voucher-Not-Working/m-p/281484#M233046</guid>
      <dc:creator>AhmedZaki</dc:creator>
      <dc:date>2022-01-05T10:48:25Z</dc:date>
    </item>
    <item>
      <title>Re: Voucher Not Working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Voucher-Not-Working/m-p/281486#M233047</link>
      <description>&lt;P&gt;If you are sure it was never used and if you have tried using 611 to put funds then you will need to contact the mods. Expect 48 hours to reply and 5-10 days to investigate.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Best to buy a voucher on recharge.com while they investigate.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT face="verdana,geneva" size="2"&gt;&lt;STRONG&gt;How can you get help with your account, activation, or service?&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Please contact the Community Moderator Team to get gelp with you account.&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;They are Public Mobile support employees who can help with your issue (&lt;A href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_blank"&gt;More details&lt;/A&gt;).&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;&lt;STRONG&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;Click here to send them a private message.&lt;/A&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT face="verdana,geneva" size="2"&gt;&lt;STRONG&gt;In your message please include:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT face="verdana,geneva" size="2"&gt;&lt;STRONG&gt;Don't know your pin?--provide any 3 of the following:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Complete mailing address, Email address, Alternate phone number, Date of birth, Last top up date &amp;amp; amount&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT face="verdana,geneva" size="2"&gt;&lt;STRONG&gt;How long until they reply?:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Office Hours: Mon-Fri 9am to 9pm, and Sat-Sun 9am to 7:30pm [Toronto Time].&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Messages are replied to during business hours and in the order they are received&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Typical response time is between 1-3 hours, but can be up to 48 hours.&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;There is no need to send multiple messages.&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT face="verdana,geneva" size="2"&gt;&lt;STRONG&gt;Some good posts/reads:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Search PM-GUIDE (remove "-") to find some great posts and answers to many common questions&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 29 Sep 2018 19:44:11 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Voucher-Not-Working/m-p/281486#M233047</guid>
      <dc:creator>mimmo</dc:creator>
      <dc:date>2018-09-29T19:44:11Z</dc:date>
    </item>
    <item>
      <title>Re: Voucher Not Working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Voucher-Not-Working/m-p/281488#M233048</link>
      <description>&lt;P&gt;Thanks a lot, 611 worked, I don't know why the website didn't many times.&lt;/P&gt;</description>
      <pubDate>Sat, 29 Sep 2018 19:55:56 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Voucher-Not-Working/m-p/281488#M233048</guid>
      <dc:creator>AhmedZaki</dc:creator>
      <dc:date>2018-09-29T19:55:56Z</dc:date>
    </item>
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