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    <title>topic Re: double payment, can you help me please? in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/double-payment-can-you-help-me-please/m-p/280716#M232488</link>
    <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/60718"&gt;@GemTran&lt;/a&gt;, it looks like you were unsuccessful in making a plan change and you renewed to a plan that you did not want.&amp;nbsp; Please reach out to the moderator team to have this corrected.&amp;nbsp; The moderator team can be reached via private message using this &lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;link&lt;/A&gt;.&amp;nbsp; Please include in the private message account number and PIN code along with a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base &lt;A href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/251759" target="_blank"&gt;link&lt;/A&gt; for additional information on contacting the moderator team.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Please do not post personal information in the public forum.&amp;nbsp; I have edited your personal information.&lt;/P&gt;</description>
    <pubDate>Wed, 26 Sep 2018 22:18:10 GMT</pubDate>
    <dc:creator>will13am</dc:creator>
    <dc:date>2018-09-26T22:18:10Z</dc:date>
    <item>
      <title>double payment, can you help me please?</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/double-payment-can-you-help-me-please/m-p/280712#M232487</link>
      <description>&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="I would like to use plan 10CAD/30days. Why charge 49CAD + 10CAD? HELP ME PLS???" style="width: 999px;"&gt;&lt;img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/13463i6B839C87A6A47795/image-size/large?v=v2&amp;amp;px=999" role="button" title="2018-10 Public M.jpg" alt="I would like to use plan 10CAD/30days. Why charge 49CAD + 10CAD? HELP ME PLS???" /&gt;&lt;span class="lia-inline-image-caption" onclick="event.preventDefault();"&gt;I would like to use plan 10CAD/30days. Why charge 49CAD + 10CAD? HELP ME PLS???&lt;/span&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp; Hi Mods,&lt;/P&gt;&lt;DIV class="lia-note-body lia-note-body-truncated lia-component-body-nohtml"&gt;Can you help me pls?&lt;/DIV&gt;&lt;DIV class="lia-note-body lia-note-body-truncated lia-component-body-nohtml"&gt;I would like to use plan 10CAD/30days in this time.&lt;/DIV&gt;&lt;DIV class="lia-note-body lia-note-body-truncated lia-component-body-nohtml"&gt;But I dont know why PublicMobile charge me so much??? (49CAD+10CAD)&lt;/DIV&gt;&lt;DIV class="lia-note-body lia-note-body-truncated lia-component-body-nohtml"&gt;Thank you very much for helping me. As soon as possible PLS!!!&lt;/DIV&gt;&lt;DIV class="lia-note-body lia-note-body-truncated lia-component-body-nohtml"&gt;Gem Tran - 613 xxxxxxxx - call me pls for clearly&lt;/DIV&gt;&lt;DIV class="lia-note-body lia-note-body-truncated lia-component-body-nohtml"&gt;My email: xxx@gmail.com &amp;nbsp;&lt;/DIV&gt;</description>
      <pubDate>Wed, 05 Jan 2022 10:47:11 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/double-payment-can-you-help-me-please/m-p/280712#M232487</guid>
      <dc:creator>GemTran</dc:creator>
      <dc:date>2022-01-05T10:47:11Z</dc:date>
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    <item>
      <title>Re: double payment, can you help me please?</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/double-payment-can-you-help-me-please/m-p/280716#M232488</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/60718"&gt;@GemTran&lt;/a&gt;, it looks like you were unsuccessful in making a plan change and you renewed to a plan that you did not want.&amp;nbsp; Please reach out to the moderator team to have this corrected.&amp;nbsp; The moderator team can be reached via private message using this &lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;link&lt;/A&gt;.&amp;nbsp; Please include in the private message account number and PIN code along with a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base &lt;A href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/251759" target="_blank"&gt;link&lt;/A&gt; for additional information on contacting the moderator team.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Please do not post personal information in the public forum.&amp;nbsp; I have edited your personal information.&lt;/P&gt;</description>
      <pubDate>Wed, 26 Sep 2018 22:18:10 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/double-payment-can-you-help-me-please/m-p/280716#M232488</guid>
      <dc:creator>will13am</dc:creator>
      <dc:date>2018-09-26T22:18:10Z</dc:date>
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