topic Re: Voicemail... question in Get Support

Voicemail... question

Csrf071990 — Wed, 05 Jan 2022 10:45:08 GMT

So i set up my voicemail... is there anyway to disable that stupid robot before my actual voicemail... i just want it to be my voice not "you have reached" then my voicemail...

Re: Voicemail... question

Jarvar — Mon, 24 Sep 2018 10:07:08 GMT

@Csrf071990

I would like to know this too. However, I think a lot of these voicemail services for different carriers are automated and cookie cutter designs. I don’t think you could even disable voicemail. Apparently you could disable voicemail completely with a carrier like Koodo, but that required you to call in and cost $10 per account. Once you made a plan change it would reset though.

Re: Voicemail... question

KMG — Mon, 24 Sep 2018 12:13:11 GMT

I do not think this is possible with Public Mobile. I think only the default voice is available.

Re: Voicemail... question

will13am — Mon, 24 Sep 2018 13:09:22 GMT

@Csrf071990, are you referring to when someone calls your number or when you check for voice messages? If you put in a greeting, that plays immediately to your caller after something like 5 rings and no answer. Nothing you can do about the menu system. That is a bunch of fixed voice clips. I suggest reviewing this knowledge base on voice mail to make sure everything is set up properly.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-To-Use-Your-Phone-and-Plan-Features/ta-p/249348

Re: Voicemail... question

Csrf071990 — Mon, 24 Sep 2018 16:15:38 GMT

no its not that its the robot before the actual message.... i wanna disable all ET on my mobile device

Re: Voicemail... question

srlawren — Mon, 24 Sep 2018 18:45:35 GMT

@Csrf071990 if you've recorded and activated a personal greeting, there should be nothing played before your personal greeting. Try again.