topic Re: Being charged $42 for $37 dollar plan in Get Support

Being charged $42 for $37 dollar plan

GrilledLeek — Wed, 05 Jan 2022 10:44:34 GMT

I have the unlimited Canada wide calling and Text which comes to $37 per month and with autopay comes to $35 per month. I have just now noticed that I'm also being charged an additonal $5 dollars for "2 Choices/2 Choix". Can anyone explain what that is? Would that be the tax? The amount had been charged every month since i first joined back in January.

Re: Being charged $42 for $37 dollar plan

mimmo — Sat, 22 Sep 2018 22:13:18 GMT

Prices seen are pretty tax. If you can send a screenshot of your payment history.

Re: Being charged $42 for $37 dollar plan

GrilledLeek — Sat, 22 Sep 2018 22:19:40 GMT

Re: Being charged $42 for $37 dollar plan

GrilledLeek — Sat, 22 Sep 2018 22:24:26 GMT

Oh wait, this was dumb of me. I just now realized that the $5 amount is under credits. Please disregard this thread xD.

Re: Being charged $42 for $37 dollar plan

krazykiwi — Sat, 22 Sep 2018 22:29:04 GMT

You are paying $42, is it a build your own plan or ready made?

You are getting a credit for buying the text and the talk.

Re: Being charged $42 for $37 dollar plan

krazykiwi — Sat, 22 Sep 2018 22:31:46 GMT

@GrilledLeek wrote:
Oh wait, this was dumb of me. I just now realized that the $5 amount is under credits. Please disregard this thread xD.

You should consider the $30 ready made plan. Gives you what you got plus 500mb of data for $5 less.

Re: Being charged $42 for $37 dollar plan

GrilledLeek — Sat, 22 Sep 2018 22:32:48 GMT

It's a build your own plan. I'm getting charged $42 but am getting $7 in credits, $2 from autopay and $5 from the 2 choices thing, so I'm paying $35 out of pocket. Was confused intitially because I didnt really understand the formatting of the payment history.

Re: Being charged $42 for $37 dollar plan

krazykiwi — Sat, 22 Sep 2018 22:34:57 GMT

@GrilledLeek wrote:
It's a build your own plan. I'm getting charged $42 but am getting $7 in credits, $2 from autopay and $5 from the 2 choices thing, so I'm paying $35 out of pocket. Was confused intitially because I didnt really understand the formatting of the payment history.

Yes and if you choose the $30 plan you will get it $28 +tax with the autopay credit.

Re: Being charged $42 for $37 dollar plan

GrilledLeek — Sat, 22 Sep 2018 22:36:41 GMT

Oh wow, did not realize this plan existed. Thanks for the tip, will definitely do so.

Re: Being charged $42 for $37 dollar plan

krazykiwi — Sat, 22 Sep 2018 22:37:57 GMT

@GrilledLeek wrote:
Oh wow, did not realize this plan existed. Thanks for the tip, will definitely do so.

You can do it in self serve but future date it when you select it so it starts on your next renewal!

Re: Being charged $42 for $37 dollar plan

Anonymous — Sat, 22 Sep 2018 22:43:00 GMT

@krazykiwi wrote:
@GrilledLeek wrote:
Oh wow, did not realize this plan existed. Thanks for the tip, will definitely do so.
You can do it in self serve but future date it when you select it so it starts on your next renewal!

Be aware of the autopay downgrade gremlin.

I downgraded but I didn't have autopay on so it was fine.