topic Re: New sim in Get Support

New sim

Smith2 — Wed, 05 Jan 2022 10:44:32 GMT

Installed new sim into iPad mini and not able to use yet. Shows 4G full signal and still won’t connect. What am I doing wrong?

Re: New sim

ChuckYeah — Fri, 05 Jul 2019 20:47:12 GMT

Try toggling off/on Airlane mode.

Re: New sim

RossN — Fri, 05 Jul 2019 20:47:53 GMT

@Smith2 hi try to go into settings and do a network reset

Re: New sim

will13am — Fri, 05 Jul 2019 21:08:31 GMT

@Smith2, give this a try.

https://support.bell.ca/Mobility/Smartphones_and_mobile_internet/Apple_iPad.how_to_reset_the_network_settings_on_my_apple_ipad

Re: New sim

Teen_C — Fri, 05 Jul 2019 21:15:03 GMT

You may want to verify the SIM card # is activated in your account and if it is registered properly in the PM database.

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Re: New sim

hairbag1 — Fri, 05 Jul 2019 21:42:26 GMT

@Smith2 wrote:
Installed new sim into iPad mini and not able to use yet. Shows 4G full signal and still won’t connect. What am I doing wrong?

Now that you recieved the new PM sim card, have you gone on-line to activate it ?

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