topic Re: Unable to reset password in Get Support

Unable to reset password

darrelhuan — Wed, 05 Jan 2022 10:43:10 GMT

I'm unable to reset my password as your auto mailer sends me a link that requires the old password I've forgotten to reset it.

More distrubingly, I was able to get into my account from that link.

Re: Unable to reset password

Dunkman — Thu, 04 Jul 2019 04:19:17 GMT

@darrelhuan

If issues with password, you will need to contact moderator. Expect 1-2 day wait. Explain your situation, especially the part of potential breach of password/account.

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Unable to reset password

darrelhuan — Fri, 05 Jul 2019 04:22:38 GMT

Thanks! I'll hit resolved when I can reset my password.