topic Re: IF CAN'T FIND MODEL OF PHONE WHEN GET START in Get Support

IF CAN'T FIND MODEL OF PHONE WHEN GET START

WW29 — Wed, 05 Jan 2022 10:42:46 GMT

HOW CAN ONE KNOW IF IT'S COMPATIBLE WITH PUBLIC MOBILE. MINE IS A HUAWEI K11

Re: IF CAN'T FIND MODEL OF PHONE WHEN GET START

Alex888 — Wed, 03 Jul 2019 22:01:00 GMT

@WW29
Public Mobile works on following frequencies:
• For 3G use (UMTS/HSPA): 850MHz/1900MHz bands
• For 4G/LTE use: 1700MHz/2100MHz bands
• For 4G/LTE use: 700 MHz band

You need to look up the specifications of your specific model to see if they are compatible.

Re: IF CAN'T FIND MODEL OF PHONE WHEN GET START

CellGirl — Wed, 03 Jul 2019 22:04:29 GMT

@WW29

good question! It's not listed on https://willmyphonework.net either 😞

The mods might be able to help you .. click @CS_Agent

DISREGARD my post, Alex's post is good 🙂

Re: IF CAN'T FIND MODEL OF PHONE WHEN GET START

Anonymous — Wed, 03 Jul 2019 22:03:05 GMT

@WW29 wrote:
HOW CAN ONE KNOW IF IT'S COMPATIBLE WITH PUBLIC MOBILE. MINE IS A HUAWEI K11

Yeah that service should really have a disclaimer that not all phones are listed.

You sure that's not KII and not K11? There might be another submodel variation somewhere too. You should be able to find all model numbers in the About phone menu area in the settings.

Re: IF CAN'T FIND MODEL OF PHONE WHEN GET START

srlawren — Wed, 03 Jul 2019 22:14:00 GMT

@WW29 wrote:
HOW CAN ONE KNOW IF IT'S COMPATIBLE WITH PUBLIC MOBILE. MINE IS A HUAWEI K11

@WW29 that model is a bit tricky to locate. Was it sold in Canada? Or did you import it from China/Europe/India?

Re: IF CAN'T FIND MODEL OF PHONE WHEN GET START

GinYVR — Wed, 03 Jul 2019 23:07:57 GMT

@WW29Quickest & Easiest way? Find a Telus / Koodo / Public Mobile SIM card that is already activated and just put it in the phone and test. If it works? Great.. if not you know your answer. Most cell phone stores already have a SIM card activated sitting there already.. just walk in and ask instead of going back and forth on the internet and wondering.

Re: IF CAN'T FIND MODEL OF PHONE WHEN GET START

popping — Wed, 03 Jul 2019 23:17:55 GMT

@WW29

Rogers carried Huawei GR5 a few years ago. The box is showing Huawei KII-L05.

Did you purchased this Huawei phone from Rogers/Fido/Chatr?

If yes, it will work with PM.

https://www.frequencycheck.com/carrier-compatibility/5QEOu7/huawei-gr5-lte-kii-l05/telus-canada

Re: IF CAN'T FIND MODEL OF PHONE WHEN GET START

WW29 — Fri, 12 Jul 2019 00:59:34 GMT

Thanks so much. That’s exactly my situation. Got it from Rogers 🙂