topic Switching from Public Mobile to Koodo Home phone in Get Support

Switching from Public Mobile to Koodo Home phone

fonzy35 — Wed, 05 Jan 2022 10:42:05 GMT

Let say i loaded my PM Account with a lot of vouchers up to $300.

If i Switch from Public Mobile to koodo home phone, can i get my $300 transfer to my koodo home phone account??

Tia

Re: Switching from Public Mobile to Koodo Home phone

mimmo — Tue, 18 Sep 2018 00:29:56 GMT

No you can't.

Re: Switching from Public Mobile to Koodo Home phone

popping — Tue, 18 Sep 2018 00:30:02 GMT

@fonzy35 wrote:
Let say i loaded my PM Account with a lot of vouchers up to $300.
If i Switch from Public Mobile to koodo home phone, can i get my $300 transfer to my koodo home phone account??
Tia

PM is a prepaid service. There is no refund with the fund in your account.

Re: Switching from Public Mobile to Koodo Home phone

ashleyb — Tue, 18 Sep 2018 00:36:39 GMT

@fonzy35 wrote:
Let say i loaded my PM Account with a lot of vouchers up to $300.
If i Switch from Public Mobile to koodo home phone, can i get my $300 transfer to my koodo home phone account??
Tia

No. They wouldn't offer a refund. Its pay as you go if you switch any remaining top up credit or voucher would be lost.

Re: Switching from Public Mobile to Koodo Home phone

fonzy35 — Tue, 18 Sep 2018 00:50:57 GMT

Ok thanks guys for the info